See What Our Customers Are Saying!

We are dedicated to constantly improving the services and products we provide to our customers. Your feedback helps us accomplish this and is important to us.

Let us know what you think!

Submit a Review

Google Rating
4.8
Based on 322 reviews
Facebook Rating
4.4
Based on 7 reviews
service-tech-greeting
Collin Clark
Collin Clark
23:32 15 Jan 21
The team was extremely responsive to help us address our urgent need for a new furnace. Steve was able to get out to provide us a quote within a couple of hours of our initial call and the team was... able to get the furnace installed next morning!! All in all it was less than 24 hrs from initial call to fully installed equipment. Mikey and Lucas on the install team were prompt, courteous, and quick! Appreciate the check-in and coordination from Hannah on the service team. Great customer service. Thank you.read more
Brian Pintler
Brian Pintler
15:19 11 Jan 21
MM comfort was very fast, professional and well priced
Gayle Gray
Gayle Gray
17:02 30 Dec 20
Andrew and Chris were so nice and polite. They were right on time, walked me through the process, and reviewed how it would look. Then after installation they cleaned everything up and gave me... instructions on how to use the system. The electricians arrived and did their part and everyone was out in 4 hours. Thanks!read more
Gregory Wakefield
Gregory Wakefield
21:40 26 Dec 20
Judy Russell
Judy Russell
17:57 26 Dec 20
installed a new AC unit. very clean and neat in their work. actually showed up at the time we were promised--that's a surprise in this business. one note--they did not tighten a gas line... connection and when we smelled gas later that day, we called them and their service man showed up at 9:00 pm on a Friday night. he was here for 1.5 hours making sure the leak was fixed. he was polite and answered all our questions. thanks for being so diligent!read more
Abhiram Sirimamilla
Abhiram Sirimamilla
14:43 18 Dec 20
They gave the best quote we got. They installed during holidays and they were quick in their service. Installer's name was Sam and he was very professional.
shirazali hirji
shirazali hirji
00:31 17 Dec 20
David S
David S
04:03 08 Dec 20
Juan and Adam were great! Excellent service, professional installation. Very competitive pricing too.
J D
J D
20:31 07 Dec 20
Had a great experience with M&M through Tristan's partnership on identifying the right system for me along with a very easy and seamless installation leveraging Sam and Mark. I also appreciate Hannah... stepping in to ensure my new A/C unit was registered so as to extend the warranty on my new system.read more
Roy Kleiven
Roy Kleiven
20:23 04 Dec 20
Oliver Jones
Oliver Jones
17:27 01 Dec 20
On time. Professional. Fair price. Great product. Great overall experience. My installers, Mikey and Lucas, were great.
Summer Ventimiglia
Summer Ventimiglia
22:54 24 Nov 20
Our account manager, Kae, is very attentive and always makes sure any issues we have with our commercial HVAC are resolved. There has been more than one occasion where our heating went out when it... was very cold and they made sure to send someone ASAP. Excellent customer service.read more
Leanne Bly
Leanne Bly
19:38 21 Nov 20
Anne Cisney
Anne Cisney
22:08 18 Nov 20
Our furnace went out irreparably during the pandemic in October, right in the middle of the heating industry's busy season. MM Comfort Systems, who we found through Costco recommendation, were the... fastest company to come give a quote, gave a good price for fantastic equipment, and was able to install it weeks more quickly than the other companies we contacted. Everyone from the people on the phone to the sales people and the technicians we saw in person was prompt, generous with their expertise, and very professional. A+ would hire again!read more
Kristin Nickels
Kristin Nickels
21:51 18 Nov 20
We had a new furnace installed and were very pleased with the start to finish customer service! Rod the sales rep was very friendly, knowledgeable and assisted with our buying decisions and answered... all our questions. Drew was our installer and was extremely helpful, informative, and patient during the whole day process. Kelly and Devon were the electricians that came to the rescue and were extremely helpful as well! Hannah followed up with our service and was very nice and helpful! I am very pleased with the outstanding customer service from everyone and would highly recommend MM Comfort Systems for any of your needs.read more
Kate Gutierrez
Kate Gutierrez
19:40 10 Nov 20
Joe and Russ were extremely professional and easy to deal with. They finished their work in under a day and the new furnace is quieter and more efficient than the old one. Very happy with the service... and the company. Found them through Costco.read more
Casey Rice
Casey Rice
23:16 07 Nov 20
Zach and Randall were great...communicated very well, did a good job overall.
Paul Filinson
Paul Filinson
01:08 05 Nov 20
Mikey & Lucas we're very knowledgeable, friendly, and helpful with all questions and requests we had when installing our Lennox furnace.I highly recommend them for this type of work.Best,Paul
Muthanna Al Rubaye
Muthanna Al Rubaye
22:20 04 Nov 20
I had a new Lennox Furnace installed through a Costco promotion, so didn't really have a choice in hiring the installers. That's said, MM Comfort was a good choice! We struggled a little in the early... stages of planning and contract signing due to lack of responsiveness from the sales rep at the time. Once you're done, no one will call you to confirm anything, not even installation date!The good choice was due to the technician who completed the job. He was very professional, knowledgeable, as well as extremely on time. He explained everything he was doing, and didn't leave until I had a good understanding of the new system.There seemed to be lack of communication between the sales rep and technicians, however, my tech was able to hold his end of the deal to which I am thankful.read more
Steven Morrow
Steven Morrow
00:41 04 Nov 20
MM Comfort Systems assigned Tom and Jordan for our installation. I'm a property manager and accustomed to working with a variety of service providers. Tom and Jordan were outstanding. My own house... is a 1927 brick tudor style home and this presents some challenges for most any work. However, Tom and Jordan were highly experienced and the furnace and heat pump installation went smoothly. I would highly recommend MM and would also recommend that you ask for Tom and Jordan.read more
Next Reviews
Kenny Li
Kenny Li
18:33 13 Aug 20
Great job really nice and friendly
Randall King
Randall King
19:25 15 Jul 20
Installed a heat pump with MM Comfort Systems for central air in the summer and significant heat savings in the winter (we estimate over $1500 a winter in propane savings). They were in an out in a day unobtrusive, professional, gave me great options and far better equipment for the same price as other quotes I'd recieved. The system is working great, Travin and Kyo were great and even tolerated me doing some training with my dog around strangers! 100% recommended
Colleen Jensen
Colleen Jensen
18:38 27 Jun 20
I highly recommend MM Comfort Systems for their professionalism, great customer service, and quick response. Tom, who came out to give us a bid, answered all of our questions, and emails promptly. The installers, Drew and Lamont did a meticulous job with the install of our new furnace and AC unit. We had other bids, and this was the one we ultimately went with because of their knowledge, and quick responses.
Rob Lane
Rob Lane
16:19 03 Jun 20
We just had a new heater and air conditioner put in our home. MM Comfort Systems were fantastic! I got several bids, but there’s was the best by far. They were prompt with correspondence and the whole process was super fast. The estimator Rod Kippes was great and explained all of the options we had, teaching me about how the system worked and answering all of my questions. Install was beautiful and the installers Dan and Alex were so friendly and knowledgeable. They explained how to operate and maintain my furnace and taught me how to program my thermostat. I couldn’t be more happy with my new equipment and would recommend MM Comfort Systems to anyone needing heating and cooling in their home.
Jonathan Saenz
Jonathan Saenz
21:24 29 Apr 20
Zach and Randall came at a very challenging time for everyone (Everyone is currently self isolating at home) They were not only respectful of my home, but were very professional and were able to communicate and complete the job while maintaining a safe distance. They were on time and very efficient with their work. The system itself, while only a few hours old, really beats the window units I was using before. My only regret is not making the plunge sooner. Thanks MM!
Aileen Song
Aileen Song
21:01 22 Apr 20
I really like that they've incorporated virtual appointments and no contact service calls during a time like this. They've made maintaining our home's air systems super easy and are all very friendly.

About MM Comfort Systems

MM Comfort Systems believes your comfort should never be compromised. Over the years, we’ve finessed our delivery of HVAC products and services to a unique level of service we’ve become known for: #FixitFast #InstallitRight

SCHEDULE APPOINTMENT NOW

Our Office

24 HOUR EMERGENCY SERVICE AVAILABLE
7 DAYS A WEEK

Follow Us!

Site Map | Privacy Info | © 2020 MM Comfort Systems. All rights reserved | Web Design & Marketing by Jula Creative

WORKING HOURS
Office: M-F 8am - 5pm
Services: 24/7
425-533-9058
Give us a call 24/7
LOCATION
9680 153rd Ave NE,
Redmond, WA 98052
info@mmcomfortsystems.com

Have ALL the comforts of Home!

Stay informed with seasonal reminders, tips to prolong the life of your system, and the latest in comfort innovations.