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Google Rating
4.8
Based on 414 reviews
MM Comfort Systems
4.8
anne black
22:05 30 Jul 21
Great experience, great responsiveness! Jason answered all our many questions before install and worked with us to get exactly what we wanted/needed lined up. Tom and Jordan were friendly and professional installers and worked quickly and efficiently. We've been enjoying our new AC system greatly!
Robert Williams
04:08 29 Jul 21
Dan, Zach and the entire team at MM comfort systems are amazing. We purchased and installed a heat pump for our split level home. Dan and Zach were able to plumb the system into the house and fish it through the ceiling to conceal much of the piping. Impressive. They were here all day working hard to get our system up and running the Friday before the heat dome/wave hit. The level of care, effort and explanation was fantastic. I highly recommend this company for all your HVAC needs.
Brad Mott
19:02 27 Jul 21
From the initial bid the to installation, using MM was easy. I've used several contractors as I've been updating our house over the last few years and they were one of the few that was fair, on time, and professional.
Keri Ferguson-Smith
03:20 23 Jul 21
Using MM Comfort Systems to select and install our AC unit was the best experience. From the consultation and estimate with Vince to the installation with Joe & Joseph, everything was seamless. Everyone was so nice, so helpful, responsive--all the things you want when working with a company. We will definitely be using them again when we get a generator or any other services!
Arlene Hanson
03:14 20 Jul 21
We were impressed with the overall service and timeliness of everyone in the organization!
Bryan Solemsaas
20:29 19 Jul 21
William Starkweather
03:25 15 Jul 21
Great people, Jo and Joesph worked fast and did a goog job. However the cooling doesnot do the job The outside temp is about 75 degrees the inside is 85 and that is with the A/C on.
Dan Kissin
20:21 14 Jul 21
Drew and Rock did great job explaining the process in advance and providing updates. The work they did looks very neat and professional. Clean too. Everything works to our satisfactions. Thanks!
Lee Winstrom
19:29 12 Jul 21
Beautiful install. We love the system. Both inside and outside units look great. Mechanical crew cleaned everything up and it looks great. Electrical crew installed wiring as requested through unfinished basement. Only issue was electrical cleanup. Spent about an hour vacuuming up shavings from the holes they had to put through joists.
Sterling Nelson
17:27 09 Jul 21
From start to finish the process was very seamless. The consultant, Steve Vick, was great to work with and very knowledgeable. The installers (Sam, Joseph, and Antonio) were courteous and very mindful of our home and took proper care to ensure our home was in better condition than when they got there. Upon completion they gave a thorough walk through of the system and took the time to answer all of my questions in extra detail. Will definitely recommend MM Comfort Systems to anyone looking for Furnace/AC help!
Teresa Brown
23:17 07 Jul 21
Installer came at 8am and finished work almost at 6pm. Great work on installation and clean-up but the only problem I had was "measure 2x and cut once" was not followed in looking for wire connection so several holes were cut on my garage ceiling that I have to repair. Office helps you file for rebates and make appts for inspection.
L D K
03:26 07 Jul 21
On the hottest day ever Sam & Russ put in extra effort to get our new A/C installed. It was grueling but they worked tirelessly to get the system installed and did so in a professional manner. The unit looks great and has functioned perfectly. The time they spent dialing it in after the install demonstrated their professional rigor.I collected 10 bids before going with MM Comfort Systems. They weren’t the lowest bid but the confidence they conveyed during the bid process carried through to the install. I would definitely recommend them!
David Liu
07:28 05 Jul 21
MM Comfort installed our central AC for us. The entire process was enjoyable and painless, starting from Bob who did the initial consulting, to Mikel & Ina who did the installation. Bob was able to identify an unused breaker in our electric panel and helped us avoid a panel replacement. For the installation, Mikel & Ina were very professional where they made sure to keep us well informed in the process and were able to finish in a very timely manner. In addition, their knowledge and expertise really helped to avoid necessary steps. Overall a very satisfying experience, and would recommend indeed.
Gregg Hirata
03:16 04 Jul 21
Sam, Matt, and Antonio installed our AC. They were friendly and kept us informed. They ran into some unexpected issues but they put in the extra effort and time to get it installed.
Jeff Daub
18:02 02 Jul 21
From start to finish, MM Comfort Systems did a fantastic job. Jason the Sales consultant answered every question and accurately described the process. Joe and Joseph the install technicians were respectiful, courteous and left our home clean.The whole experience was pleasant and truly a value. I cannot believe I waited this long to have A/C installed.
Truong Le
02:27 02 Jul 21
Included in the installation list is a new thicker filter. Due to installation space limitation, the new thicker filter cannot be accommodated. The Sales representative updated the contract to note the price difference and promised a refund which was over 20 days ago. I have yet to see the refund.
Carol Allread
20:44 01 Jul 21
We had one minor issue with what the salesman said could happen vs what the installers were able to do. This did delay our installation by 1 month. It is now installed and is running and cooling excellent. We have a tri-level and were concerned with even cooling, but its cooling all levels great. The installers were very professional, they called prior to arrival, were knowledgeable, and cleaned up all areas they worked. The final installation is very professional in appearance and works as promised. I would recommend to my friends and family. The only reason I gave four stars was the delay of installation due to the issue with what the salesman said and what the installers could do. We love the cool air!
Melissa D
02:39 01 Jul 21
We decided to purchase AC for our home this year via Costco. Vince came out to provide us with a quote and walk us through all of the available options we had in terms of where we could locate the unit, what types of units were available, and other recommended products and services. He gave us clear answers to our questions and didn't try to upsell us to something we didn't need - we were thoroughly informed and able to make choices that were best for us.Sam & Antonio did the install. They were quick and professional and answered all of the questions I had about how to operate the unit, what the status of the work was, etc.I deducted one star because there was a part that was defective (not their fault) and Sam informed us that the office would reach out to us after they left to schedule someone to come by and replace it. I ended up having to call them after a business day and a half (plus two weekend days) of awaiting further information. I assume they were probably VERY busy but knowing that the inspections were pending had me really anxious.. With that said, this was incredibly minor - just a small point of improvement.When I connected with Hannah in the office by phone, she was incredibly professional, quickly got a technician out to finish the job, and even took the time to register our unit for us.Everything has been working flawlessly the last month and kept our house nice and cool, even during the record breaking heat!I would highly recommend MM Comfort Systems! Thank you, team, for your hard work in helping us join the COOL KIDS on the block this year 🙂
Chris Cooper
22:17 30 Jun 21
The MM crew showed up on time and got right to work. They kept me informed and explored the best possible solution for my AC installation. They were all friendly, courteous, and professional. I love my new AC!!
Jobi Paul
19:34 26 Jun 21
MM comfort system did my A/C unit installation in a professional manner .Technicians Travin and Antonio did awesome job.
Erica S
21:08 25 Jun 21
Our install was back in February but wanted to make sure to leave a review for Joe and Ruslan at MM Comfort Systems. We liked how fast they completed the install. They stayed in constant communication and even alerted us to the water heater leak which was completely separate from their job. Even found a bucket in our garage and placed it at the leak site. This saved us a lot of money and headache in the long run. Cannot express our gratitude enough.
Jacky Yip
04:50 25 Jun 21
Tom and Jordan did a fantastic job with the install, and made sure to clarify with me before any subjective decisions are made. Very happy with the work.
Richard Brigman
20:50 24 Jun 21
Process went great Sam and Antonio answered all our questions and did a great job.
Todd Knopp
13:06 21 Jun 21
The whole crew was awesome. They where very professional and clearly explained everything that was going to happen showed me everything after they finished and cleaned up after themselves.
Camila Lagow
20:36 19 Jun 21
I would have added 5 stars but I think they didn't do a great job addressing a complaint . A day after the instalation the city inpector came and smelled gas. Since I didn't smell it he asked me to keep an eye on it. I smelled it on Thursday and Friday and called them to come back and check the instalation. When called and the person on the phone told me that the person whould could take care of this was on the phone and will give me a call back. I never got it. Instead, I got an email saying that I should report the leak to PSE. PSE didn't install the furnace, they did. WHen PSE came he agreed with me that they installers should have come first before calling PSE. He just tight a hose and things solved. So this means that they didn't do a perfect instalation speccially with gas. A little disappointed that I am paying 4, 000 and do'n't get the service I am expecting from them.
Lasifu Ta
19:36 18 Jun 21
Great service! Dan & Zach are awesome, they also helped move the plants!
Anand Bisen
07:10 15 Jun 21
MM Comfort Systems (MMCS) is who I was referred to by COSTCO for my AC install. We are a big COSTCO fan and rarely have had issues with anything that we get from COSTCO. This is one of those exceptions, not too bad but not great either.Tristan from MMCS promptly came after scheduling the visit from COSTCO, performed a survey and presented with three options for installing AC. We asked for a two stage AC and were told that the model on Lennox Elite series was on short supply potentially due to pandemic and not readily available. We waited a few months and reached out to MMCS again and they informed us that 2 Stage AC has been discontinued. So we selected one of the single stage AC units and scheduled the install.The quoted price included adding electrical circuit and 100+ft of electrical run for the outside unit. Which we were told was significant amount of work (and cost) as it involved running power from one corner of the house to the other where the exterior unit was supposed to be placed.[OK] Our install was scheduled for a Monday - Tuesday, and it actually started on Friday. Electrical drop was left fo last so it got pushed to following Monday as it was getting late.[Good] Mikel & Ina who performed the install were great. Explained everything in detail. Actually the entire install team was really nice to work with.[Not Great] On the following Monday the electrical team arrived for the work and they informed me that we already have an electrical circuit from an old furnace and they don't have to run the 100+ ft cable nor they need to add a circuit. So we ended up using existing electrical drop. The guys told us that in order to get the credit for this component we should get in touch with MMCS.[??] The following day inspectors from city came to check the install. We failed the initial inspection because a lot of water was found leaking from the unit. Following day MMCS guys came did some caulking amongst other things but were not able to definitively find the fault. Inspectors came again the following day and passed the install. I hope we don't get the leak again once summer really arrives in Seattle.This was all about a month back... Since then[BAD] I have been trying to reach MMCS to see if there would be any credits for what we were told was an expensive component of the install (running electrical drop over 100+ ft). After a lot of messages and mails I was able to get a call back and was told that I would get $375 back out of $10.5K of the install. Which I though was too little but still agreed to..That's again more than 2-3 weeks back. I am not even getting replies for my messages.I'll conclude by saying that initial service seems good, after service I hope is good but based on my experience I think it's going to be not so great of an experience. Will keep updating as I learn how the system performs over summer.
Eileen Burns Caparoso
18:43 13 Jun 21
Very easy installation of a new gas furnace and new to the house AC. Tyler & Ryan were very polite and COVID aware, they took care of everything and walked me through how to operate everything. The new system passed the city's inspection on the first visit.
Michael Maddox
15:39 12 Jun 21
The install technicians, Sales team and customer service did an exceptional Job. They were very courteous, knowledgeable. They did not disrupt our house during their installation at all. They clearly explained everything about the use of our new AC installation. I highly recommend MM comfort system.
George Jonson
12:38 10 Jun 21
I would recommend MM Comfort Systems to those looking to install AC or a new furnace. The installers, Sam & Ruslan were efficient, clean and knowledgeable, in and out in two days, one day for furnace replacement and one day for new AC. From start to finish MM employees were polite and efficient, knew the correct installation for new electrical, heating and AC. All passed inspection.
Colby Crouch
21:08 09 Jun 21
We found the worst situation possible when having a different company come out to quote repairs on a system we inherited with the purchase of our home. The furnace and AC were broken and red tagged, that other company quoted a lower quality system replacement at 5K more than MM. Jason was a great no pressure salesman who gave good recommendations on system selection based on needs and budget. We agreed on the price and got it scheduled ASAP. Sam and Antonio arrived to our house right at 8am when the noise ordinance shuts down for the morning and proceeded to uninstall the ratnest of an old system and cleaned up the install and put in the new Carrier system which has brought us much comfort and sleep for the last week. THANK YOU THANK YOU THANK YOU as my 3 year old would say.
Steve O'Donnell
16:42 07 Jun 21
Overall , challenging and disappointing experience.Found MM Comfort Systems through Costco and ordered a Mini-Split Heat pump with four indoor units to provide heating and cooling to our home.Installation was excellent. Drew and Lamar from MM were professional and courteous and patiently helped map out unit placement. We brainstormed together about distribution of indoor units and outdoor heat pump to be aesthetically pleasing as well as practical.Sales rep Derrick, however, was not realistic about the placement of units in our home requiring one indoor unit to be placed with an extremely long connection to the main Mini-Split heat pump outside.Since installation we have been plagued by LEAKS in the HVAC system leading to poor heating and cooling functionality. We have needed multiple maintenance visits and just when we think the problem is repaired, it recurs. I don't know if this has do with the initial installation or the long connection length to one of the units or other factors, but this has not been the solution to our home heating and cooling needs we were looking for.
Mai Mai
05:02 04 Jun 21
Sam & Antonio were professional and friendly. They left no mess. They cleaned up. They were actually very good with the install and took off shoes when entering the house. Highly recommend!
Sai Priya Kumar
21:25 03 Jun 21
Our installers Travin & Kaelen were very friendly and polite and considerate of the home environment. They did a clean work and we really appreciate their efforts. They answered to all the questions and gave wonderful suggestions that were very useful for the whole installation procedure. They did a great job! Overall the experience was good and would definitely recommend Travin & Kaelen working for MM comfort systerm.
Keith Horton
06:06 30 May 21
Tom and Jordan showed up early and were super professional. Even when the original plans didn't work out as we thought they might, they were happy to just adapt and do what needed to be done instead. All in all I'm super happy with their work and glad I went with MM Comfort Systems. I'll definitely be using them again for any work that they service.
Kevin Sandal
18:18 27 May 21
Randy and Matt were efficient in replacing my old heat pump with a new system. There was a small issue that had to be worked, but MM Comfort Systems diligently worked the issue until resolved (thanks Shaun!).
John Bartlett
17:11 21 May 21
MM Comfort Systems installed a heat pump HVAC/air scrubber along with replacing an aging electrical panel and we couldn't be more pleased with the end result. They did not sub-contract out any of the work and made sure we were 100% satisfied with the final product. Tom & Jordan were very professional and they didn't mind me being curious and nerdy about "how things work".When drilling for the thermostat wire, the in-ceiling power line to the water heater was accidentally damaged (just bad luck) and when we realized the next day that we had no hot water, they sent out a team ASAP who quickly identified the cause and made it right.I would not hesitate to recommend MM Comfort Systems!
Jessica Bartlett
04:08 21 May 21
Thank you the MM Comfort Systems team for providing great customer service from beginning to end. Todd our sales rep was friendly, knowledgeable, responsive and walked us through each step. The team the installed our electrical panel was quick, knowledgeable and professional. Our installers Tom and Jordan were on time, super clean, friendly, professional and kept us up to date on their progress throughout the day. The end result was amazing clean air in our home. We are very grateful. There was one hiccup with the install that showed how committed they are to doing the job right. There service department was quick to schedule a team to come back out within hours. We are so excited to start this long term relationship with MM Comfort. Finally, thank you to Sherry in the accounting department. She too was great at communicating. It takes a team to provide great customer service. Thank you all for changing our lives with your amazing product.
Mihai Aldea
22:44 20 May 21
Matt & Randy executed a professional install for a new furnace and whole-house AC system. Their attention to detail was evident from the precise installation of the furnace in a tight space (1/4" clearance) to the caulking around the gaps between piping and walls. MM Systems coordinated the whole job, including permitting and product registration. Highly recommended.
Linda Paramore
19:19 20 May 21
I had an HVAC mini split installed and Joe,Joe, Mike and Mike’s associate (sorry I didn’t get his name) were on time and worked efficiently and got the unit installed within 5 hours. They cleaned it after themselves and were very helpful and friendly. A great experience
John Gentry
18:14 20 May 21
We are a long time customer of MM Comfort Systems.We have had a heat pump system for over 40 years; but it needed replacement. Installation was by Adam and Marc who were efficient and thorough. There were no short cuts and clean up was superb. The electrical inspector just completed his inspection and said the installation was totally up to code.
Alexander Wang
05:37 20 May 21
The whole project is very smooth. Very effective communications keep me updated from the sales stage (Steven Vick) all the way through the finish line of the project. The installers Sam & Antonio are very customer-oriented and friendly. they kept me updated with the progress of the installation. Also important is that I can see there is a strong team to support the whole project, and that's why I chose MM Comfort.
Alex Lamb
22:42 19 May 21
I used MM comfort Systems to install AC in my house. They reused the existing ductwork, added the heat pump, and replaced the furnace. The whole process from initial contact to install was only 2.5 weeks. Adam and Mark were very knowledgeable and professional. They got brought up anything that wasn't expected and offered options for solutions. Great crew, would hire again.
Erlinda Jimenez
04:39 15 May 21
Mikel and Ina installed a mini split for me. They arrived on time and were very professional. They both did a great job inside and out.
Irene Lee
18:39 12 May 21
I was very satisfied with the new furnace, it controls the heat and sound very well. It was well done.
Holly Fuerte
15:52 03 May 21
This is the second time I've used this company to install furnace/central cooling and they were great both times. The employees were friendly and enjoyable to chat with and very informative when I had questions or concerns. Rod the sales guy is awesome!
David Kirdahy
02:51 01 May 21
Mike and Jason Installed our Lenox Furnace. They were courteous, skilled and informative. The whole experience was very positive. Mike and Jason did a great installation and totally gave us all the info we needed.
Phil Hutchinson
17:53 28 Apr 21
From the initial meeting with Jason to get a bid on my project to the furnace and AC installation by Chris and Kaelen, working with MM Comfort Systems was a fantastic experience.Jason and the MM office staff answered the million questions I sent their way quickly, patiently, and accurately.Chris and Kaelen then worked extremely hard to install all the components, and the place was cleaner when they left than when they got there. They arranged all the permits and inspections, so the project could not have been easier from my end. I am thrilled with the Carrier hardware that was installed.
Graham Watts
22:18 21 Apr 21
Tom & Jordan were very professional, friendly and their work looks great. The rest of the team at MM Comfort Systems were very helpful as well.
Carina Moravec
02:14 21 Apr 21
Responsive. Great quality product. Installers Drew and Lamont were on time, efficient, wore masks and left the area clean and tidy.
Philip Shack
22:10 15 Apr 21
Sam and Juan, with MM Comfort, were on time and professional. They got it done in reasonable time, packed up, and we were good to go. A new thermostat was necessary and was installed, at no added cost. The warranty is great, and we have the added advantages of the Costco guarantees.
Jessica Wyckoff
19:20 15 Apr 21
sze wong
18:45 14 Apr 21
Customer service :the technician was friendly and very helpful. As far as the problem: it was not solve and my family is a little frustrated because he mentioned is not something they can fix. But we purchased and was installed by MM comfort.
Mr White
06:32 14 Apr 21
My quote was with Tristan. He answered all my questions and guided me to the best option for my family. Matt & Randy did my install. They were great. My Lennox condenser in the bottom of my furnace broke during the pressure test and let refrigerant throughout my house which was unfortunate, but nothing installers could have changed. They had to come back 2 days later, replaced the condenser, cleared the line and installed new refrigerant. All is working great after that. I'm happy with my choice with MM Comfort Systems.
Peter Wilson
01:17 14 Apr 21
Jennifer Canter
19:27 13 Apr 21
The price was great. We went through Costco and MM is who contacted us for the quote. The quote was fast and affordable and the installers Drew and Lamont were friendly and communicated with me throughout the process.
Sidney Field
18:09 13 Apr 21
Travin & Kaelen were professional, friendly and speedy! Our AC was installed in one day, and upon completion, everything was explained to us in plain English. The whole procedure was minimally invasive and overall really well done. Thanks!
Michael Mulvihill
18:21 10 Apr 21
They followed up until they were able to get the heat pump system fully operational. Very pleased.
Caden Nguyen
22:34 09 Apr 21
To To
21:58 09 Apr 21
Johnny Blair
19:43 09 Apr 21
I used MM Comfort systems to replace our Furnace and we couldn't have been happier with the technicians that installed it. They were professional and made sure install went as smooth as possible. The sales team missed something so the techs had to be creative to solve it all while making sure I had an A+ experience. They also arranged inspection which saved me time from navigating that. Thanks and would buy from them again.
Wayne Matta
18:52 09 Apr 21
I love our new furnace, it's so quiet and I noticed within 2 days how the air filter system made the air feel so much cleaner. With two big dogs in the house it really made a difference and keeps the dust down. I can't wait to try the A/C this summer. The installers were great, helpful and friendly.Thank you everyone.Luanne Schreibe & Wayne Matta
Sunny Heinrichs
17:05 09 Apr 21
Professional and friendly service. Travin and Kaelen were outstanding 🙂
Audrey McGill
20:50 08 Apr 21
We cannot say enough good things about MM Comfort Systems! We had a unique situation, and needed to have our furnace removed in order to access and repair a leak in our foundation. We had reached out to MM Comfort Systems to coordinate our furnace removal a few months in advance for that project. This made me nervous because the timing was not flexible, but MM was extremely communicative and arrived right on time the day that they were scheduled to come out.We were also curious about adding an AC unit to the house at the same time of having our furnace work done, and asked to schedule a consult. Bob came out to give us a quote and he was thorough, friendly, and did not pressure us at all. Well, he quoted us such a fantastic price, we decided to have an AC unit installed as well. When the day came to remove our furnace and install our AC, Joe and Dan could have not been friendlier, more courteous, or more professional. We were even offered a space heater because we would have to spend the weekend in our house without heat! Everything about our new AC unit was explained, and our furnace was efficiently removed and reinstalled good as new. On the office end, Hannah and Jenah were very friendly and knowledgable and made the permit process go very smoothly as well. We would not hesitate to recommend this company to our family and friends. Thank you for a wonderful experience MM Comfort Systems!
Fiona Lee
15:26 06 Apr 21
We had MM Comfort Systems replace our 20+ year old gas furnace with a Carrier Performance 96% AFUE gas furnace.After getting quotes from 4 other HVAC vendors, we opted to go with MM Comfort Systems -- their prices were reasonable, they had good reviews and their work included a 5-year "peace of mind" guarantee.Tristan, who came to do the estimate, was friendly, knowledgeable, patient and the very professional, and Zack who was part of the 2-person installation team, was the same (our furnace was installed in 5-6 hours, and we appreciated the fact that the guys cleaned up afterwards). I accidentally turned off the furnace after the installers left and 1-2 hours later, we had no heat and the thermostat was dark. I called MM and within 30 mins, Zack called back to help troubleshoot remotely (and was good natured about my faux pas). That's the Good.The Bad:1. The other installer, who was also friendly, didn't wear his mask all the time, and when he did, often had his mask below his nose.2. On Saturday, 4 days post-installation, I opened the closet to check on the furnace and found water on the floor. I called MM's main line, left a voice mail; also called the CEO's direct # but his mailbox was full. Couldn't find a 24/7 phone # to call even though their web site refers to one. On Sunday, after replacing 4 towels that we'd placed on the closet floor to absorb the leaks, I emailed MM to ask them to send someone out ASAP.UPDATEMM Comfort Systems called first thing Monday morning and had someone over to fix the leak within hours, so I've changed my rating accordingly.
Bitewa Wasse
03:35 01 Apr 21
Robert Duncan
23:07 23 Mar 21
The team from MM Comfort Systems came out to install a Lennox AC unit and they did an excellent job. They arrived on time and Matt walked me through what needed to be done, patiently and thoroughly answering a couple questions I had. Work was done efficiently and expertly. They discovered our furnace had at some point developed a cracked heat exchanger and needed to be replaced, which was unfortunate but unavoidable. I really appreciated Matt showing me exactly where the furnace was cracked and explaining the issue. MM had a new Lennox furnace in stock and came back the next business day to install it. Matt finished up the AC work outside while Randy handled the furnace work inside along with a new thermostat. Randy was also great to work with and did the final walk through of how the units operate, answering all questions and providing the info I needed. I wouldn't hesitate to have MM Comfort back to do this type again. Very highly recommended!
Diane Campbell
18:42 22 Mar 21
MM Comfort Systems replaced my old furnace with a new one. What a great team -- professional, caring, and responsive, including the technicians and the administrative staff. Despite unexpected problems (not their fault), which required repeated visits, they worked hard to make sure the installation was successful. I would recommend this company to anyone.
Anya Hartshorn
23:58 20 Mar 21
We had a new furnace installed as well as an air conditioner. Mikel and Ina did a great job! The price was the best we found and between the scheduler on the phone, the guy (Steven) who came out to give us an estimate, and Mikel and Ina, who did the installations, everyone was so knowledgeable and personable. We would definitely recommend them!
Greg Guillen
17:41 17 Mar 21
Juan was the first technician to arrive at my residence. He was respectful and on time. He explained the process of replacement and how to use the system for some cooling in the summer even without a heat pump. Ruslan joined him a short time after and he installed a gas line connection and duct piece that they included in the fixed price.
Dan Ngo
17:28 17 Mar 21
The team at MM Comfort Systems did a great job with our AC install. Todd did a thorough assessment of our home to determine our AC needs and was great at explaining the assessment process. Our install team, Chris & Andrew did a great job at the installation and were very efficient. Overall, we were happy with our interaction with MM Comfort Systems!
Robert Hurd
17:37 15 Mar 21
Replaced an older gas furnace and ran a new thermostat wire. Very professional and quick. Entire swap out was under 4 hours. The installation team, Drew and Lamont, were very efficient and used drop cloths where necessary for the inside work. I highly recommend them.
K V
02:41 12 Mar 21
Mikel & Ina did a fantastic job installing A/C. Highly recommend their professionalism and responsiveness. They came on time and completed on time. Thanks for all the good quality work you have done.
Nicholas DeGaetani
05:36 04 Mar 21
Drew and his partner were professional, courteous, and walked me through each significant change to install AC to my existing unit. They made sure I was satisfied with the work before the left and without question I was.
Tom Johnson
02:36 27 Feb 21
The two installers, Mikey & Lucas were professional and knowledgeable. They got right to work and finished the same day. The installation looks good and everything worked fine. we passed inspections with n corrections needed.I feel we got a great deal and am looking forward to a little global warming this summer.
Joseph Bisacca
00:05 26 Feb 21
Installed a new furnace, very fast and efficient (heat wasn't out for long). Very low impact in the house and cleaned up fully when done. Great Job!
Cathy Kennedy
15:35 22 Feb 21
MM Comfort Systems provided excellent service installing an Electric Heater, HP and A/C, which replaced our oil furnace. Tristan came out to give us a bid on the work. He was thorough, knowledgeable and patient explaining what needed to be done, and answered all my questions. Many thanks to Joe and Ruslan for the excellent installation they completed expediently, which passed inspection with no problem. Justin did the work on our electric panel, even suggesting a clever short cut from the outside of our home to our indoor furnace room. He was in and out in no time at all. Joe and Ruslan were friendly, informative and very polite. They cleaned up everything, so that it was undetectable that any work had been done to our home. Communicating with their office was a breeze. Desiree and Hannah were available to answer questions and provide assistance when needed. Very friendly and helpful. Great company, great employees, great job and reasonable cost. Should the need arise, I would hire them again.Cathy Kennedy2/22/21
Leah Morgan
16:57 20 Feb 21
Mike and Ina were excellent. The conduit work was discrete and cooling unit was set up very well.Todd was very helpful from quoting through installation. The front office team has been helpful and responsive too.I feel like we have finally found a great heating and cooling company to work with.
Ken Mallit
21:43 19 Feb 21
Had MM install new Furnace and AC and they did a great job through the entire process. Adam & Mark the installers did a great and clean job. Would recommend the folks.
Simon Liu
01:12 17 Feb 21
My heating system needed a repair. MM was able to send a technician the same morning I called them. The technician sent me an email to inform me that he was on his way to my house. When he arrived, the technician quickly made a diagnosis and ordered the part needed for the repair using a mobile device. MM called me the next day and told me the part can be installed the following day. The technician arrived in the morning during the scheduled hours and installed the new part without any problems.Overall, MM was very responsive, professional, efficient, and easy to work with. They fixed my heating system in 3 days. I got heat back before the big snow storms hit the Seattle area. I am very appreciative of the service they provided.
allen ho
07:04 14 Feb 21
Zach and Randall did a good job install new furnace and thermostat, show up on time and get the job done, we are happy with their professionalism, highly recommended!
ron george
15:40 13 Feb 21
Fantastic maintenance and repair people. Best prices, and just plain good people. I have had their help for years and they always go the extra mile.
Corina Marcus-Siteanu
00:37 09 Feb 21
MM are AWESOME!!!.We recently decided to add an AC through Costco. From the representative I spoke with at Costco (Christy), to the end with Ryan and Tyler being our installers, everyone was courteous, professional and very friendly. The company responded quickly and the appointment was scheduled right away. The sales representative, Bob H. was very nice and explained the process in easy to understand terms, helping us to make the right decision. The office staff (Desiree, Jenah and Hannah) were excellent in their communication and on-point with permitting, warranties and other documents.Everyone that came to our house was very respectful of the property. Ryan and Tyler worked around the existing features and after the install left everything spotless. They were great on the final walk-around and explained the equipment and features.A great example of businesses adapting to COVID- everyone always wore masks, distanced, and were very safe. Very pleased and would not hesitate to do business with, or recommend MM Comfort Systems.
George Maffeo
19:52 08 Feb 21
Joe and Ruslan did a great professional job, and I was very impressed with their work ethic and timeliness in completing the work. Well done guys !
Dominique DeVoll
01:18 08 Feb 21
Recently needed a new furnace and MM Comfort was recommended to me by a trusted friend. Andrew and Chris were fantastic! They were professional, respectful and did a great job! would definitely recommend them to anyone.
Shelly Sadettanh
16:31 05 Feb 21
George Maffeo
04:14 05 Feb 21
Alex Kim
18:52 02 Feb 21
MM Comfort Systems was the last one out of five contractors that I evaluated before making the decision on heating furnace replacement for my home in mid-Jan 2021. Long story short, I am highly satisfied (to date) that I have chosen MM as my contractor. From start (sales) to finish (product support/follow up), my experience with MM was outstanding overall. Sales rep (Tristan) was super-responsive and up front while Jenah (office) seamlessly tracked all the progress to seal the deal.My installer, Dan, was flat out fantastic and professional. He was on time for the installation and was courteous at all times when I asked questions along the way. He also ensured to leave the premise without any trace.I will revisit this review if anything new comes up that is worth mentioning, but based on what I have experienced thus far, I would highly recommend.
Carl Banks
17:40 01 Feb 21
Great company, and associates were very professional, courtesy and helpful. I would definitely work with them again.
Mark Passovoy
02:47 01 Feb 21
Worked with MM Comfort to determine our options for installing AC and also improving comfort inside our home. Jason was able to go over every possibility with us and quickly schedule us for an install. Team was able to quickly and efficiently work on our home and get done earlier than expected!I would recommend these folks, they are completely on the ball and have been amazing to work with!
Anthony Cheng
21:22 29 Jan 21
Ryan Merrifield
01:48 29 Jan 21
The installers did an awesome job removing my old furnace and putting in my new system. Everyone was great to work with. Thanks guys!
Jacob Suppa
16:45 28 Jan 21
This install was part of the Costco and Lennox promotional deal going on. I had MM comfort systems come to my house and install AC onto my preexisting heating system. The salesman quoted them only needing one day of work, but once the actual installers got there the installers quickly let me know it will definitely be two days because the large volume of work required. They needed to move my furnace and install the AC unit which they were not prepared for because in my homes particular situation it was not as simple as most other homes. My furnace is wedged in the attic (3rd floor) and totally surrounded by all the ducting. I figured it was a 2 day job so I wasn't surprised when the installers said they needed 2 days.The electrician was there the first day and he was in and out. Running the new circuit from my breaker box was pretty straight forward. That left the 2 other installers Drew and Lamont. These guys really knocked it out of the park. They worked solidly for 2 whole days, 1 of which was spent crammed in my tiny attic covered in fiberglass insulation. They discovered a bunch of problems with my furnace and were able to fix everything on the spot. These 2 gentlemen are the perfect example of how the blue collar workers carry these companies on their back. These guys showed up, handled all the paperwork, explained permitting, warranties, installed the new AC, redid my furnace, took me through every step of the process because I was curious, AND always stayed professional. I can't praise these 2 guys enough. DREW AND LAMONT DESERVE A RAISE!When everything was said and done. I paid MM to install air conditioning in my house and they did that. And in the process of AC install they also fixed my furnace and now my house feels so much better and comfortable. The price quoted had a little sticker shock but after digesting the fact that I got 15% cash back from Costco and was able to put the install on a credit card and got another 1% cash back I felt good about going forward with the purchase. Despite all the road blocks encountered and the additional work needed, MM stood by their quote. The amount of money i'll save going forward is unknown, but they rewired my furnace so its not constantly blowing 2nd stage air and pulling a ton of amps and now in the summer I won't be running 3 portable AC units. I feel it was a good investment for our home and was executed by a great team of guys.
Andrew Scarbrough
18:19 22 Jan 21
Joe & Ruslan were absolutely wonderful people, they came out and were quick and diligent about the install of my ac and new furnace. I would highly recommend that if you are in the need of a new system that you give them a call and ask for Joe & Ruslan. Bob who was our consultation guide came out and was also very thorough on what we could expect from our system as well as concerns for our old one. He was neither pushy nor impatient with us as we debated on what to do.
Collin Clark
23:32 15 Jan 21
The team was extremely responsive to help us address our urgent need for a new furnace. Steve was able to get out to provide us a quote within a couple of hours of our initial call and the team was able to get the furnace installed next morning!! All in all it was less than 24 hrs from initial call to fully installed equipment. Mikey and Lucas on the install team were prompt, courteous, and quick! Appreciate the check-in and coordination from Hannah on the service team. Great customer service. Thank you.
Brian Pintler
15:19 11 Jan 21
MM comfort was very fast, professional and well priced
Gayle Gray
17:02 30 Dec 20
Andrew and Chris were so nice and polite. They were right on time, walked me through the process, and reviewed how it would look. Then after installation they cleaned everything up and gave me instructions on how to use the system. The electricians arrived and did their part and everyone was out in 4 hours. Thanks!
Gregory Wakefield
21:40 26 Dec 20
Judy Russell
17:57 26 Dec 20
installed a new AC unit. very clean and neat in their work. actually showed up at the time we were promised--that's a surprise in this business. one note--they did not tighten a gas line connection and when we smelled gas later that day, we called them and their service man showed up at 9:00 pm on a Friday night. he was here for 1.5 hours making sure the leak was fixed. he was polite and answered all our questions. thanks for being so diligent!
Abhiram Sirimamilla
14:43 18 Dec 20
They gave the best quote we got. They installed during holidays and they were quick in their service. Installer's name was Sam and he was very professional.
Facebook Rating
4.4
Based on 7 reviews
Great experience, great responsiveness! Jason answered all our many questions before install and worked with us to get exactly what we wanted/needed lined up. Tom and Jordan were friendly and professional installers and worked quickly and efficiently. We've been enjoying our new AC system greatly!
anne black
22:05 30 Jul 21
Dan, Zach and the entire team at MM comfort systems are amazing. We purchased and installed a heat pump for our split level home. Dan and Zach were able to plumb the system into the house and fish it through the ceiling to conceal much of the piping. Impressive. They were here all day working hard to get our system up and running the Friday before the heat dome/wave hit. The level of care, effort and explanation was fantastic. I highly recommend this company for all your HVAC needs.
Robert Williams
04:08 29 Jul 21
From the initial bid the to installation, using MM was easy. I've used several contractors as I've been updating our house over the last few years and they were one of the few that was fair, on time, and professional.
Brad Mott
19:02 27 Jul 21
Using MM Comfort Systems to select and install our AC unit was the best experience. From the consultation and estimate with Vince to the installation with Joe & Joseph, everything was seamless. Everyone was so nice, so helpful, responsive--all the things you want when working with a company. We will definitely be using them again when we get a generator or any other services!
Keri Ferguson-Smith
03:20 23 Jul 21
We were impressed with the overall service and timeliness of everyone in the organization!
Arlene Hanson
03:14 20 Jul 21
Bryan Solemsaas
20:29 19 Jul 21
Drew and Rock did great job explaining the process in advance and providing updates. The work they did looks very neat and professional. Clean too. Everything works to our satisfactions. Thanks!
Dan Kissin
20:21 14 Jul 21
Beautiful install. We love the system. Both inside and outside units look great. Mechanical crew cleaned everything up and it looks great. Electrical crew installed wiring as requested through unfinished basement. Only issue was electrical cleanup. Spent about an hour vacuuming up shavings from the holes they had to put through joists.
Lee Winstrom
19:29 12 Jul 21
From start to finish the process was very seamless. The consultant, Steve Vick, was great to work with and very knowledgeable. The installers (Sam, Joseph, and Antonio) were courteous and very mindful of our home and took proper care to ensure our home was in better condition than when they got there. Upon completion they gave a thorough walk through of the system and took the time to answer all of my questions in extra detail. Will definitely recommend MM Comfort Systems to anyone looking for Furnace/AC help!
Sterling Nelson
17:27 09 Jul 21
Great job really nice and friendly
Kenny Li
18:33 13 Aug 20
Installed a heat pump with MM Comfort Systems for central air in the summer and significant heat savings in the winter (we estimate over $1500 a winter in propane savings). They were in an out in a day unobtrusive, professional, gave me great options and far better equipment for the same price as other quotes I'd recieved. The system is working great, Travin and Kyo were great and even tolerated me doing some training with my dog around strangers! 100% recommended
Randall King
19:25 15 Jul 20
I highly recommend MM Comfort Systems for their professionalism, great customer service, and quick response. Tom, who came out to give us a bid, answered all of our questions, and emails promptly. The installers, Drew and Lamont did a meticulous job with the install of our new furnace and AC unit. We had other bids, and this was the one we ultimately went with because of their knowledge, and quick responses.
Colleen Jensen
18:38 27 Jun 20
We just had a new heater and air conditioner put in our home. MM Comfort Systems were fantastic! I got several bids, but there’s was the best by far. They were prompt with correspondence and the whole process was super fast. The estimator Rod Kippes was great and explained all of the options we had, teaching me about how the system worked and answering all of my questions. Install was beautiful and the installers Dan and Alex were so friendly and knowledgeable. They explained how to operate and maintain my furnace and taught me how to program my thermostat. I couldn’t be more happy with my new equipment and would recommend MM Comfort Systems to anyone needing heating and cooling in their home.
Rob Lane
16:19 03 Jun 20
Zach and Randall came at a very challenging time for everyone (Everyone is currently self isolating at home) They were not only respectful of my home, but were very professional and were able to communicate and complete the job while maintaining a safe distance. They were on time and very efficient with their work. The system itself, while only a few hours old, really beats the window units I was using before. My only regret is not making the plunge sooner. Thanks MM!
Jonathan Saenz
21:24 29 Apr 20
I really like that they've incorporated virtual appointments and no contact service calls during a time like this. They've made maintaining our home's air systems super easy and are all very friendly.
Aileen Song
21:01 22 Apr 20
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About MM Comfort Systems
MM Comfort Systems believes your comfort should never be compromised. Over the years, we’ve finessed our delivery of HVAC products and services to a unique level of service we’ve become known for: #FixitFast #InstallitRight
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