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Google Rating
4.7
Based on 445 reviews
MM Comfort Systems
4.7
Veeraiah Chowdary Nuvvula
14:26 18 Sep 21
Peter Schuitemaker
20:52 17 Sep 21
We recently had MM Comfort Systems install AC on our home and Dan and Brook did a super job . They took their time and answered all our questions.Highly recommend MM.Peter
Ramakrishnan CP
20:25 17 Sep 21
Loved the experience with MM Comfort Systems. Randall & Clinton were here ahead of time and just went about getting the work done. There was a slight change in plan but they figured out the best way to hook up the AC, walked me through the work at the end of it, answered all my questions patiently, thank you for that.Post installation Hannah, from MM, took care of registering the products, which doubled the warranty and also helped me schedule the inspections with the city. The city official was also extremely happy with the work, gave a big thumbs up. Thank you all at MM, keep doing the great work.
Jonathan Elkin
17:04 16 Sep 21
Ruslan and Dallas did a great job!
Sherry Maust
21:36 13 Sep 21
Professional and great to work with!
鄧旭銘
17:55 10 Sep 21
When I wanted to replace my furnace and install AC, I ended up working with MM Comfort Systems through Costco. The initial consultation was quick but thorough, and I appreciated how the representative presented me with multiple options while explaining details of each plan. They provided a competitive quote, and were quick & professional throughout the processing of the contract, permits, and payments. Tyler & Ryan came onsite exactly on time, and ready with everything that they needed to get on with the installation. Since they seemed knowledgeable enough about my particular install, I trusted them enough to leave them to it while I got on with my business. In no time, the installation had been completed, and I've yet to experience any issues with my new system. Overall great service.
Deep Patel
04:20 10 Sep 21
We used MM Comfort systems for updating furnace and heater as well as installing an AC at our place. Todd was great during the consultation stage, he walked us through several options and suggested improvements to our ductwork to maximize efficiency. He was not sales-y at all and we did not feel any pressure with him unlike a few other vendors.The installation date itself had to be pushed out since MM Comfort systems did not have the equipment at hand but that is understandable during Covid.Adam and Marc were our installers who did a great job with the installation. They tried to build additional duct work which we had discussed with Todd but stopped short when they realized it was not technically possible to do so. They informed us of our choices at each stage.Overall in spite of some hiccups, they were professional and efficient. I would recommend them to others.
brenda williams
15:35 09 Sep 21
J E Snatic
22:45 08 Sep 21
Had an excellent experience with MM Comfort Systems with a recent a/c and hot water heater installation. The sales rep was professional, informative and answered all my many questions. I never felt rushed and he was not pushy at all. Tyler and Ryan, the installers did a great job and were friendly and informative as well. I highly recommend MM Comfort Systems for any of your future needs.
Cathy Schunzel
21:18 08 Sep 21
I was very impressed with MM Comfort systems from Sales through Installation of my Gas Furnace and Water Heater. Branden in Sales was friendly, knowledgeable and available for my text questions. The installation was a breeze with Tyler & Ryan who were very professional and left the area clean. I'm very happy with the service of this company and highly recommend them.
Dana Olson
00:03 08 Sep 21
My system made high pitch noise inside and didn't cool or heat. Cardinal Heating diagnosed inside TXV valve fail. They said replacement of whole indoor coil might work or safer to replace whole system. They said TXV parts not available. After they left I found TXV valve for sale easily myself. So they lied. I called MM Comfort. Told them about Cardinal's TXV diagnosis. Plamen Tzenkov connected his gauges and immediately says that my fluid has leaked out. In a few minutes he finds the leak at the outside coil. So the inside coil and TXV valve are fine. He repairs the leak with no parts needed and refills the system with fluid. It works perfectly now. Thank you Mr Tzenkov! You are the master.
Yu Cheng
20:47 06 Sep 21
Susanna Kim
23:56 02 Sep 21
Very good customer service and friendly staff! Loved my AC during this summer and had no problem. Recommending to my friends.
Sarah
17:40 02 Sep 21
They broke my furnace, when they came to do Ac maintenance. I called them to fix as it is their fault. They charged me $170 and told i need multiple parts for furnace or replace the whole furnace. THIS IS BIG cheating.
ryter von difloe
11:33 26 Aug 21
Friendly, professional, prompt and courteous, I appreciate all that Sam and Tony did to get her done.
Jerry Verghese
00:53 26 Aug 21
MM was one of the best services we have experienced from an HVAC and plumbing service perspective. Excellent call center interaction, expertise from Greg on recommendation with equipment, and great professional installation by Ryan our plumber/technician. Highly recommend this team!!
Robyn MacIntire
15:26 25 Aug 21
I highly recommend them - and will recommend them to my clients! They installed a tankless water heater for me within days. They are professional and efficient.
D
21:45 24 Aug 21
Don't know much about their services but one of their drivers would not let me merge onto the freeway and then proceeded to tailgate every other driver. When I tried to call m&m comfort systems to make them aware you can't get through.
Brian Timian
00:32 24 Aug 21
MM Comfort Systems installed our new furnace and AC unit. Mike and Jason arrived ontime and walked me through the install process and we worked out the location for the AC pad on the side of the house. Hannah was also very helpful with scheduling the inspection. I would recommend MM to my friends.
John Ocampo
19:38 21 Aug 21
Matt and Sam were professional and very efficient. They answered all the questions I had and took the time to explain everything. Happy to work with them and would recommend to others for AC installation.
Hilaire Thompson
03:03 19 Aug 21
It turned out that the work was more complex due to the existing system's routing than originally thought, but Lamont explained potential options along with pros and cons and we arrived at a great solution. Both he and Qushawn were exceptionally competent and explained things along the way. Positive experience from start to finish.
Jerin Mathew
19:06 18 Aug 21
Ruslan & Dallas did a good job on installing the AC and kept all places neat and tidy. Explained well during the walkthrough.
Meg Reynolds
00:19 17 Aug 21
I am a repeat customer of MMComfort Systems, and have been impressed with the service at every level. From scheduling to service to sales there is clearly a company-wide emphasis on solving customer problems quickly and thoroughly.I was first introduced to the company via Costco, when I purchased a furnace. I had to bring a gas line into the house, a so also had them run gas line to a range and dryer. I asked them to return when I wanted gas lines run to my fireplaces. And now they are completing a new bathroom. I'm not likely to call any other HVAC, gas piping or plumbing service in the future because I have had the (opportunity/misfortune?) to directly compare their service to others. They are open about pricing and timing. They keep their word and they are responsive to any and all questions, concerns and ideas.Scot Tabert, Kyle and Greg Forsell have all been awesome to work with. So has the office crew, Jenna Barlow in particular. I don't recall the name of my first HVAC crew...but they were also effective, polite and responsive.I highly recommend.
Conner Morgan
17:09 16 Aug 21
Travin and crew did a great job on the install. Todd did a terrifc job on the site plan and estimate. Everything was simple and easy from start to finish and they explained everything in simple terms. Would highly recommend!
Jen Olsen
21:21 12 Aug 21
The communication from setting the appointment to final inspections was flawless. Our installers Travin, Antonio & Matt were all timely and professional; they took the time to explain the system and what they did and why. Overall I was extremely happy with the service from MM.
John Battle
18:15 12 Aug 21
Excellent service and support throughout the process. Friendly people in the office helped with permits, etc. Great crew (Tom , Jordan & Scott) worked efficiently, left area very clean, gave good instructions.
Virginia Guilford
16:16 12 Aug 21
MM Comfort Systems had provided a/c in one wing of our house a couple of years ago, and we had them return this month to extend a/c to the whole house. They were easy to work with for both the planning and the installation. Although originally they could not do our install until the end of the summer, they were able to work us in this week - so we have a/c now during the current heat wave. And Tyler & Ryan were very efficient and respectful of our property.
Ben Wobker
13:57 12 Aug 21
Mikel & Ina did a great job installing our new furnace and AC unit. Bob was great too on estimating what we needed and finding the appropriate device that was available due to supply chain issues. The system is working great for both the heat and filtering the smoke. Thanks!
Rob G
03:32 10 Aug 21
MM Confort Systems does high quality work and is super responsive. Kyle, the technician that did our work, was very professional and knowledgeable and we highly recommend him for any of your plumbing needs!
Stefan Sobiek
03:45 06 Aug 21
Scheduling with this company was a nightmare. We had 2 days scheduled over a month in advance to upgrade our panel and install heat. Early the morning of the panel installation, they called to let me know that they wouldn't be able to have someone upgrade our panel, and they would have to reschedule. As I'm writing this review, we're ten days past the date they were supposed to upgrade the panel, and they STILL have not been able to reschedule.The next day, they came to install the heating system and add a duct. They installed the heating system, but somehow forgot to bring the materials to install the extra duct. They had to reschedule another day to come back to the house and install the duct. They came a few days later to install the duct, and when they went to finalize the system and add the filter, they had brought the wrong sized filter, so now they have to come back AGAIN with the correct sized filter to complete the unit.I will say, despite the terrible scheduling and coordination on their end, all of the gentlemen who came to do the work were very professional, timely and did great work.
Jamie Yu
19:52 04 Aug 21
MM comfort is definitely one of the top and most popular HVAC contractors in greater Seattle area. I waited a few weeks to get the system installed but worth it! Adam and Marc did a great job making sure the system is installed and working properly. They even helped to install the Nest thermostat that I purchased separately and shown me how to use it.
anne black
22:05 30 Jul 21
Great experience, great responsiveness! Jason answered all our many questions before install and worked with us to get exactly what we wanted/needed lined up. Tom and Jordan were friendly and professional installers and worked quickly and efficiently. We've been enjoying our new AC system greatly!
Robert Williams
04:08 29 Jul 21
Dan, Zach and the entire team at MM comfort systems are amazing. We purchased and installed a heat pump for our split level home. Dan and Zach were able to plumb the system into the house and fish it through the ceiling to conceal much of the piping. Impressive. They were here all day working hard to get our system up and running the Friday before the heat dome/wave hit. The level of care, effort and explanation was fantastic. I highly recommend this company for all your HVAC needs.
Brad Mott
19:02 27 Jul 21
From the initial bid the to installation, using MM was easy. I've used several contractors as I've been updating our house over the last few years and they were one of the few that was fair, on time, and professional.
Keri Ferguson-Smith
03:20 23 Jul 21
Using MM Comfort Systems to select and install our AC unit was the best experience. From the consultation and estimate with Vince to the installation with Joe & Joseph, everything was seamless. Everyone was so nice, so helpful, responsive--all the things you want when working with a company. We will definitely be using them again when we get a generator or any other services!
Arlene Hanson
03:14 20 Jul 21
We were impressed with the overall service and timeliness of everyone in the organization!
Bryan Solemsaas
20:29 19 Jul 21
William Starkweather
03:25 15 Jul 21
Great people, Jo and Joesph worked fast and did a goog job. However the cooling doesnot do the job The outside temp is about 75 degrees the inside is 85 and that is with the A/C on.
Dan Kissin
20:21 14 Jul 21
Drew and Rock did great job explaining the process in advance and providing updates. The work they did looks very neat and professional. Clean too. Everything works to our satisfactions. Thanks!
Lee Winstrom
19:29 12 Jul 21
Beautiful install. We love the system. Both inside and outside units look great. Mechanical crew cleaned everything up and it looks great. Electrical crew installed wiring as requested through unfinished basement. Only issue was electrical cleanup. Spent about an hour vacuuming up shavings from the holes they had to put through joists.
Sterling Nelson
17:27 09 Jul 21
From start to finish the process was very seamless. The consultant, Steve Vick, was great to work with and very knowledgeable. The installers (Sam, Joseph, and Antonio) were courteous and very mindful of our home and took proper care to ensure our home was in better condition than when they got there. Upon completion they gave a thorough walk through of the system and took the time to answer all of my questions in extra detail. Will definitely recommend MM Comfort Systems to anyone looking for Furnace/AC help!
Teresa Brown
23:17 07 Jul 21
Installer came at 8am and finished work almost at 6pm. Great work on installation and clean-up but the only problem I had was "measure 2x and cut once" was not followed in looking for wire connection so several holes were cut on my garage ceiling that I have to repair. Office helps you file for rebates and make appts for inspection.
L D K
03:26 07 Jul 21
On the hottest day ever Sam & Russ put in extra effort to get our new A/C installed. It was grueling but they worked tirelessly to get the system installed and did so in a professional manner. The unit looks great and has functioned perfectly. The time they spent dialing it in after the install demonstrated their professional rigor.I collected 10 bids before going with MM Comfort Systems. They weren’t the lowest bid but the confidence they conveyed during the bid process carried through to the install. I would definitely recommend them!
David Liu
07:28 05 Jul 21
MM Comfort installed our central AC for us. The entire process was enjoyable and painless, starting from Bob who did the initial consulting, to Mikel & Ina who did the installation. Bob was able to identify an unused breaker in our electric panel and helped us avoid a panel replacement. For the installation, Mikel & Ina were very professional where they made sure to keep us well informed in the process and were able to finish in a very timely manner. In addition, their knowledge and expertise really helped to avoid necessary steps. Overall a very satisfying experience, and would recommend indeed.
Gregg Hirata
03:16 04 Jul 21
Sam, Matt, and Antonio installed our AC. They were friendly and kept us informed. They ran into some unexpected issues but they put in the extra effort and time to get it installed.
Jeff Daub
18:02 02 Jul 21
From start to finish, MM Comfort Systems did a fantastic job. Jason the Sales consultant answered every question and accurately described the process. Joe and Joseph the install technicians were respectiful, courteous and left our home clean.The whole experience was pleasant and truly a value. I cannot believe I waited this long to have A/C installed.
Truong Le
02:27 02 Jul 21
Included in the installation list is a new thicker filter. Due to installation space limitation, the new thicker filter cannot be accommodated. The Sales representative updated the contract to note the price difference and promised a refund which was over 20 days ago. I have yet to see the refund.
Carol Allread
20:44 01 Jul 21
We had one minor issue with what the salesman said could happen vs what the installers were able to do. This did delay our installation by 1 month. It is now installed and is running and cooling excellent. We have a tri-level and were concerned with even cooling, but its cooling all levels great. The installers were very professional, they called prior to arrival, were knowledgeable, and cleaned up all areas they worked. The final installation is very professional in appearance and works as promised. I would recommend to my friends and family. The only reason I gave four stars was the delay of installation due to the issue with what the salesman said and what the installers could do. We love the cool air!
Melissa D
02:39 01 Jul 21
We decided to purchase AC for our home this year via Costco. Vince came out to provide us with a quote and walk us through all of the available options we had in terms of where we could locate the unit, what types of units were available, and other recommended products and services. He gave us clear answers to our questions and didn't try to upsell us to something we didn't need - we were thoroughly informed and able to make choices that were best for us.Sam & Antonio did the install. They were quick and professional and answered all of the questions I had about how to operate the unit, what the status of the work was, etc.I deducted one star because there was a part that was defective (not their fault) and Sam informed us that the office would reach out to us after they left to schedule someone to come by and replace it. I ended up having to call them after a business day and a half (plus two weekend days) of awaiting further information. I assume they were probably VERY busy but knowing that the inspections were pending had me really anxious.. With that said, this was incredibly minor - just a small point of improvement.When I connected with Hannah in the office by phone, she was incredibly professional, quickly got a technician out to finish the job, and even took the time to register our unit for us.Everything has been working flawlessly the last month and kept our house nice and cool, even during the record breaking heat!I would highly recommend MM Comfort Systems! Thank you, team, for your hard work in helping us join the COOL KIDS on the block this year 🙂
Chris Cooper
22:17 30 Jun 21
The MM crew showed up on time and got right to work. They kept me informed and explored the best possible solution for my AC installation. They were all friendly, courteous, and professional. I love my new AC!!
Jobi Paul
19:34 26 Jun 21
MM comfort system did my A/C unit installation in a professional manner .Technicians Travin and Antonio did awesome job.
Erica S
21:08 25 Jun 21
Our install was back in February but wanted to make sure to leave a review for Joe and Ruslan at MM Comfort Systems. We liked how fast they completed the install. They stayed in constant communication and even alerted us to the water heater leak which was completely separate from their job. Even found a bucket in our garage and placed it at the leak site. This saved us a lot of money and headache in the long run. Cannot express our gratitude enough.
Jacky Yip
04:50 25 Jun 21
Tom and Jordan did a fantastic job with the install, and made sure to clarify with me before any subjective decisions are made. Very happy with the work.
Richard Brigman
20:50 24 Jun 21
Process went great Sam and Antonio answered all our questions and did a great job.
Mike Johnson
19:05 21 Jun 21
MM comfort did an outstanding job installing a our new gas furnace and A/C. We couldn’t be more pleased. The three technicians Mickey, Lucas And Jesse did a great job. All three were very pleasant to talk with during the install. Great folks, great company. Also very pleased with Rod who gave us great information and Hannah who kept us up to date on installation.
Todd Knopp
13:06 21 Jun 21
The whole crew was awesome. They where very professional and clearly explained everything that was going to happen showed me everything after they finished and cleaned up after themselves.
Camila Lagow
20:36 19 Jun 21
I would have added 5 stars but I think they didn't do a great job addressing a complaint . A day after the instalation the city inpector came and smelled gas. Since I didn't smell it he asked me to keep an eye on it. I smelled it on Thursday and Friday and called them to come back and check the instalation. When called and the person on the phone told me that the person whould could take care of this was on the phone and will give me a call back. I never got it. Instead, I got an email saying that I should report the leak to PSE. PSE didn't install the furnace, they did. WHen PSE came he agreed with me that they installers should have come first before calling PSE. He just tight a hose and things solved. So this means that they didn't do a perfect instalation speccially with gas. A little disappointed that I am paying 4, 000 and do'n't get the service I am expecting from them.
Lasifu Ta
19:36 18 Jun 21
Great service! Dan & Zach are awesome, they also helped move the plants!
Anand Bisen
07:10 15 Jun 21
MM Comfort Systems (MMCS) is who I was referred to by COSTCO for my AC install. We are a big COSTCO fan and rarely have had issues with anything that we get from COSTCO. This is one of those exceptions, not too bad but not great either.Tristan from MMCS promptly came after scheduling the visit from COSTCO, performed a survey and presented with three options for installing AC. We asked for a two stage AC and were told that the model on Lennox Elite series was on short supply potentially due to pandemic and not readily available. We waited a few months and reached out to MMCS again and they informed us that 2 Stage AC has been discontinued. So we selected one of the single stage AC units and scheduled the install.The quoted price included adding electrical circuit and 100+ft of electrical run for the outside unit. Which we were told was significant amount of work (and cost) as it involved running power from one corner of the house to the other where the exterior unit was supposed to be placed.[OK] Our install was scheduled for a Monday - Tuesday, and it actually started on Friday. Electrical drop was left fo last so it got pushed to following Monday as it was getting late.[Good] Mikel & Ina who performed the install were great. Explained everything in detail. Actually the entire install team was really nice to work with.[Not Great] On the following Monday the electrical team arrived for the work and they informed me that we already have an electrical circuit from an old furnace and they don't have to run the 100+ ft cable nor they need to add a circuit. So we ended up using existing electrical drop. The guys told us that in order to get the credit for this component we should get in touch with MMCS.[??] The following day inspectors from city came to check the install. We failed the initial inspection because a lot of water was found leaking from the unit. Following day MMCS guys came did some caulking amongst other things but were not able to definitively find the fault. Inspectors came again the following day and passed the install. I hope we don't get the leak again once summer really arrives in Seattle.This was all about a month back... Since then[BAD] I have been trying to reach MMCS to see if there would be any credits for what we were told was an expensive component of the install (running electrical drop over 100+ ft). After a lot of messages and mails I was able to get a call back and was told that I would get $375 back out of $10.5K of the install. Which I though was too little but still agreed to..That's again more than 2-3 weeks back. I am not even getting replies for my messages.I'll conclude by saying that initial service seems good, after service I hope is good but based on my experience I think it's going to be not so great of an experience. Will keep updating as I learn how the system performs over summer.
Eileen Burns Caparoso
18:43 13 Jun 21
Very easy installation of a new gas furnace and new to the house AC. Tyler & Ryan were very polite and COVID aware, they took care of everything and walked me through how to operate everything. The new system passed the city's inspection on the first visit.
Michael Maddox
15:39 12 Jun 21
The install technicians, Sales team and customer service did an exceptional Job. They were very courteous, knowledgeable. They did not disrupt our house during their installation at all. They clearly explained everything about the use of our new AC installation. I highly recommend MM comfort system.
George Jonson
12:38 10 Jun 21
I would recommend MM Comfort Systems to those looking to install AC or a new furnace. The installers, Sam & Ruslan were efficient, clean and knowledgeable, in and out in two days, one day for furnace replacement and one day for new AC. From start to finish MM employees were polite and efficient, knew the correct installation for new electrical, heating and AC. All passed inspection.
Colby Crouch
21:08 09 Jun 21
We found the worst situation possible when having a different company come out to quote repairs on a system we inherited with the purchase of our home. The furnace and AC were broken and red tagged, that other company quoted a lower quality system replacement at 5K more than MM. Jason was a great no pressure salesman who gave good recommendations on system selection based on needs and budget. We agreed on the price and got it scheduled ASAP. Sam and Antonio arrived to our house right at 8am when the noise ordinance shuts down for the morning and proceeded to uninstall the ratnest of an old system and cleaned up the install and put in the new Carrier system which has brought us much comfort and sleep for the last week. THANK YOU THANK YOU THANK YOU as my 3 year old would say.
Steve O'Donnell
16:42 07 Jun 21
Overall , challenging and disappointing experience.Found MM Comfort Systems through Costco and ordered a Mini-Split Heat pump with four indoor units to provide heating and cooling to our home.Installation was excellent. Drew and Lamar from MM were professional and courteous and patiently helped map out unit placement. We brainstormed together about distribution of indoor units and outdoor heat pump to be aesthetically pleasing as well as practical.Sales rep Derrick, however, was not realistic about the placement of units in our home requiring one indoor unit to be placed with an extremely long connection to the main Mini-Split heat pump outside.Since installation we have been plagued by LEAKS in the HVAC system leading to poor heating and cooling functionality. We have needed multiple maintenance visits and just when we think the problem is repaired, it recurs. I don't know if this has do with the initial installation or the long connection length to one of the units or other factors, but this has not been the solution to our home heating and cooling needs we were looking for.
Mai Mai
05:02 04 Jun 21
Sam & Antonio were professional and friendly. They left no mess. They cleaned up. They were actually very good with the install and took off shoes when entering the house. Highly recommend!
Sai Priya Kumar
21:25 03 Jun 21
Our installers Travin & Kaelen were very friendly and polite and considerate of the home environment. They did a clean work and we really appreciate their efforts. They answered to all the questions and gave wonderful suggestions that were very useful for the whole installation procedure. They did a great job! Overall the experience was good and would definitely recommend Travin & Kaelen working for MM comfort systerm.
Keith Horton
06:06 30 May 21
Tom and Jordan showed up early and were super professional. Even when the original plans didn't work out as we thought they might, they were happy to just adapt and do what needed to be done instead. All in all I'm super happy with their work and glad I went with MM Comfort Systems. I'll definitely be using them again for any work that they service.
Kevin Sandal
18:18 27 May 21
Randy and Matt were efficient in replacing my old heat pump with a new system. There was a small issue that had to be worked, but MM Comfort Systems diligently worked the issue until resolved (thanks Shaun!).
John Bartlett
17:11 21 May 21
MM Comfort Systems installed a heat pump HVAC/air scrubber along with replacing an aging electrical panel and we couldn't be more pleased with the end result. They did not sub-contract out any of the work and made sure we were 100% satisfied with the final product. Tom & Jordan were very professional and they didn't mind me being curious and nerdy about "how things work".When drilling for the thermostat wire, the in-ceiling power line to the water heater was accidentally damaged (just bad luck) and when we realized the next day that we had no hot water, they sent out a team ASAP who quickly identified the cause and made it right.I would not hesitate to recommend MM Comfort Systems!
Jessica Bartlett
04:08 21 May 21
Thank you the MM Comfort Systems team for providing great customer service from beginning to end. Todd our sales rep was friendly, knowledgeable, responsive and walked us through each step. The team the installed our electrical panel was quick, knowledgeable and professional. Our installers Tom and Jordan were on time, super clean, friendly, professional and kept us up to date on their progress throughout the day. The end result was amazing clean air in our home. We are very grateful. There was one hiccup with the install that showed how committed they are to doing the job right. There service department was quick to schedule a team to come back out within hours. We are so excited to start this long term relationship with MM Comfort. Finally, thank you to Sherry in the accounting department. She too was great at communicating. It takes a team to provide great customer service. Thank you all for changing our lives with your amazing product.
Mihai Aldea
22:44 20 May 21
Matt & Randy executed a professional install for a new furnace and whole-house AC system. Their attention to detail was evident from the precise installation of the furnace in a tight space (1/4" clearance) to the caulking around the gaps between piping and walls. MM Systems coordinated the whole job, including permitting and product registration. Highly recommended.
Linda Paramore
19:19 20 May 21
I had an HVAC mini split installed and Joe,Joe, Mike and Mike’s associate (sorry I didn’t get his name) were on time and worked efficiently and got the unit installed within 5 hours. They cleaned it after themselves and were very helpful and friendly. A great experience
John Gentry
18:14 20 May 21
We are a long time customer of MM Comfort Systems.We have had a heat pump system for over 40 years; but it needed replacement. Installation was by Adam and Marc who were efficient and thorough. There were no short cuts and clean up was superb. The electrical inspector just completed his inspection and said the installation was totally up to code.
Alexander Wang
05:37 20 May 21
The whole project is very smooth. Very effective communications keep me updated from the sales stage (Steven Vick) all the way through the finish line of the project. The installers Sam & Antonio are very customer-oriented and friendly. they kept me updated with the progress of the installation. Also important is that I can see there is a strong team to support the whole project, and that's why I chose MM Comfort.
Alex Lamb
22:42 19 May 21
I used MM comfort Systems to install AC in my house. They reused the existing ductwork, added the heat pump, and replaced the furnace. The whole process from initial contact to install was only 2.5 weeks. Adam and Mark were very knowledgeable and professional. They got brought up anything that wasn't expected and offered options for solutions. Great crew, would hire again.
Erlinda Jimenez
04:39 15 May 21
Mikel and Ina installed a mini split for me. They arrived on time and were very professional. They both did a great job inside and out.
Irene Lee
18:39 12 May 21
I was very satisfied with the new furnace, it controls the heat and sound very well. It was well done.
Holly Fuerte
15:52 03 May 21
This is the second time I've used this company to install furnace/central cooling and they were great both times. The employees were friendly and enjoyable to chat with and very informative when I had questions or concerns. Rod the sales guy is awesome!
David Kirdahy
02:51 01 May 21
Mike and Jason Installed our Lenox Furnace. They were courteous, skilled and informative. The whole experience was very positive. Mike and Jason did a great installation and totally gave us all the info we needed.
Phil Hutchinson
17:53 28 Apr 21
From the initial meeting with Jason to get a bid on my project to the furnace and AC installation by Chris and Kaelen, working with MM Comfort Systems was a fantastic experience.Jason and the MM office staff answered the million questions I sent their way quickly, patiently, and accurately.Chris and Kaelen then worked extremely hard to install all the components, and the place was cleaner when they left than when they got there. They arranged all the permits and inspections, so the project could not have been easier from my end. I am thrilled with the Carrier hardware that was installed.
Graham Watts
22:18 21 Apr 21
Tom & Jordan were very professional, friendly and their work looks great. The rest of the team at MM Comfort Systems were very helpful as well.
Carina Moravec
02:14 21 Apr 21
Responsive. Great quality product. Installers Drew and Lamont were on time, efficient, wore masks and left the area clean and tidy.
Philip Shack
22:10 15 Apr 21
Sam and Juan, with MM Comfort, were on time and professional. They got it done in reasonable time, packed up, and we were good to go. A new thermostat was necessary and was installed, at no added cost. The warranty is great, and we have the added advantages of the Costco guarantees.
Jessica Wyckoff
19:20 15 Apr 21
sze wong
18:45 14 Apr 21
Customer service :the technician was friendly and very helpful. As far as the problem: it was not solve and my family is a little frustrated because he mentioned is not something they can fix. But we purchased and was installed by MM comfort.
Mr White
06:32 14 Apr 21
My quote was with Tristan. He answered all my questions and guided me to the best option for my family. Matt & Randy did my install. They were great. My Lennox condenser in the bottom of my furnace broke during the pressure test and let refrigerant throughout my house which was unfortunate, but nothing installers could have changed. They had to come back 2 days later, replaced the condenser, cleared the line and installed new refrigerant. All is working great after that. I'm happy with my choice with MM Comfort Systems.
Peter Wilson
01:17 14 Apr 21
Jennifer Canter
19:27 13 Apr 21
The price was great. We went through Costco and MM is who contacted us for the quote. The quote was fast and affordable and the installers Drew and Lamont were friendly and communicated with me throughout the process.
Sidney Field
18:09 13 Apr 21
Travin & Kaelen were professional, friendly and speedy! Our AC was installed in one day, and upon completion, everything was explained to us in plain English. The whole procedure was minimally invasive and overall really well done. Thanks!
Michael Mulvihill
18:21 10 Apr 21
They followed up until they were able to get the heat pump system fully operational. Very pleased.
Caden Nguyen
22:34 09 Apr 21
To To
21:58 09 Apr 21
Johnny Blair
19:43 09 Apr 21
I used MM Comfort systems to replace our Furnace and we couldn't have been happier with the technicians that installed it. They were professional and made sure install went as smooth as possible. The sales team missed something so the techs had to be creative to solve it all while making sure I had an A+ experience. They also arranged inspection which saved me time from navigating that. Thanks and would buy from them again.
Wayne Matta
18:52 09 Apr 21
I love our new furnace, it's so quiet and I noticed within 2 days how the air filter system made the air feel so much cleaner. With two big dogs in the house it really made a difference and keeps the dust down. I can't wait to try the A/C this summer. The installers were great, helpful and friendly.Thank you everyone.Luanne Schreibe & Wayne Matta
Sunny Heinrichs
17:05 09 Apr 21
Professional and friendly service. Travin and Kaelen were outstanding 🙂
Audrey McGill
20:50 08 Apr 21
We cannot say enough good things about MM Comfort Systems! We had a unique situation, and needed to have our furnace removed in order to access and repair a leak in our foundation. We had reached out to MM Comfort Systems to coordinate our furnace removal a few months in advance for that project. This made me nervous because the timing was not flexible, but MM was extremely communicative and arrived right on time the day that they were scheduled to come out.We were also curious about adding an AC unit to the house at the same time of having our furnace work done, and asked to schedule a consult. Bob came out to give us a quote and he was thorough, friendly, and did not pressure us at all. Well, he quoted us such a fantastic price, we decided to have an AC unit installed as well. When the day came to remove our furnace and install our AC, Joe and Dan could have not been friendlier, more courteous, or more professional. We were even offered a space heater because we would have to spend the weekend in our house without heat! Everything about our new AC unit was explained, and our furnace was efficiently removed and reinstalled good as new. On the office end, Hannah and Jenah were very friendly and knowledgable and made the permit process go very smoothly as well. We would not hesitate to recommend this company to our family and friends. Thank you for a wonderful experience MM Comfort Systems!
Fiona Lee
15:26 06 Apr 21
We had MM Comfort Systems replace our 20+ year old gas furnace with a Carrier Performance 96% AFUE gas furnace.After getting quotes from 4 other HVAC vendors, we opted to go with MM Comfort Systems -- their prices were reasonable, they had good reviews and their work included a 5-year "peace of mind" guarantee.Tristan, who came to do the estimate, was friendly, knowledgeable, patient and the very professional, and Zack who was part of the 2-person installation team, was the same (our furnace was installed in 5-6 hours, and we appreciated the fact that the guys cleaned up afterwards). I accidentally turned off the furnace after the installers left and 1-2 hours later, we had no heat and the thermostat was dark. I called MM and within 30 mins, Zack called back to help troubleshoot remotely (and was good natured about my faux pas). That's the Good.The Bad:1. The other installer, who was also friendly, didn't wear his mask all the time, and when he did, often had his mask below his nose.2. On Saturday, 4 days post-installation, I opened the closet to check on the furnace and found water on the floor. I called MM's main line, left a voice mail; also called the CEO's direct # but his mailbox was full. Couldn't find a 24/7 phone # to call even though their web site refers to one. On Sunday, after replacing 4 towels that we'd placed on the closet floor to absorb the leaks, I emailed MM to ask them to send someone out ASAP.UPDATEMM Comfort Systems called first thing Monday morning and had someone over to fix the leak within hours, so I've changed my rating accordingly.
Bitewa Wasse
03:35 01 Apr 21
Robert Duncan
23:07 23 Mar 21
The team from MM Comfort Systems came out to install a Lennox AC unit and they did an excellent job. They arrived on time and Matt walked me through what needed to be done, patiently and thoroughly answering a couple questions I had. Work was done efficiently and expertly. They discovered our furnace had at some point developed a cracked heat exchanger and needed to be replaced, which was unfortunate but unavoidable. I really appreciated Matt showing me exactly where the furnace was cracked and explaining the issue. MM had a new Lennox furnace in stock and came back the next business day to install it. Matt finished up the AC work outside while Randy handled the furnace work inside along with a new thermostat. Randy was also great to work with and did the final walk through of how the units operate, answering all questions and providing the info I needed. I wouldn't hesitate to have MM Comfort back to do this type again. Very highly recommended!
Diane Campbell
18:42 22 Mar 21
MM Comfort Systems replaced my old furnace with a new one. What a great team -- professional, caring, and responsive, including the technicians and the administrative staff. Despite unexpected problems (not their fault), which required repeated visits, they worked hard to make sure the installation was successful. I would recommend this company to anyone.
Facebook Rating
4.4
Based on 7 reviews
Veeraiah Chowdary Nuvvula
14:26 18 Sep 21
We recently had MM Comfort Systems install AC on our home and Dan and Brook did a super job . They took their time and answered all our questions.Highly recommend MM.Peter
Peter Schuitemaker
20:52 17 Sep 21
Loved the experience with MM Comfort Systems. Randall & Clinton were here ahead of time and just went about getting the work done. There was a slight change in plan but they figured out the best way to hook up the AC, walked me through the work at the end of it, answered all my questions patiently, thank you for that.Post installation Hannah, from MM, took care of registering the products, which doubled the warranty and also helped me schedule the inspections with the city. The city official was also extremely happy with the work, gave a big thumbs up. Thank you all at MM, keep doing the great work.
Ramakrishnan CP
20:25 17 Sep 21
Ruslan and Dallas did a great job!
Jonathan Elkin
17:04 16 Sep 21
Professional and great to work with!
Sherry Maust
21:36 13 Sep 21
When I wanted to replace my furnace and install AC, I ended up working with MM Comfort Systems through Costco. The initial consultation was quick but thorough, and I appreciated how the representative presented me with multiple options while explaining details of each plan. They provided a competitive quote, and were quick & professional throughout the processing of the contract, permits, and payments. Tyler & Ryan came onsite exactly on time, and ready with everything that they needed to get on with the installation. Since they seemed knowledgeable enough about my particular install, I trusted them enough to leave them to it while I got on with my business. In no time, the installation had been completed, and I've yet to experience any issues with my new system. Overall great service.
鄧旭銘
17:55 10 Sep 21
We used MM Comfort systems for updating furnace and heater as well as installing an AC at our place. Todd was great during the consultation stage, he walked us through several options and suggested improvements to our ductwork to maximize efficiency. He was not sales-y at all and we did not feel any pressure with him unlike a few other vendors.The installation date itself had to be pushed out since MM Comfort systems did not have the equipment at hand but that is understandable during Covid.Adam and Marc were our installers who did a great job with the installation. They tried to build additional duct work which we had discussed with Todd but stopped short when they realized it was not technically possible to do so. They informed us of our choices at each stage.Overall in spite of some hiccups, they were professional and efficient. I would recommend them to others.
Deep Patel
04:20 10 Sep 21
Had an excellent experience with MM Comfort Systems with a recent a/c and hot water heater installation. The sales rep was professional, informative and answered all my many questions. I never felt rushed and he was not pushy at all. Tyler and Ryan, the installers did a great job and were friendly and informative as well. I highly recommend MM Comfort Systems for any of your future needs.
J E Snatic
22:45 08 Sep 21
I was very impressed with MM Comfort systems from Sales through Installation of my Gas Furnace and Water Heater. Branden in Sales was friendly, knowledgeable and available for my text questions. The installation was a breeze with Tyler & Ryan who were very professional and left the area clean. I'm very happy with the service of this company and highly recommend them.
Cathy Schunzel
21:18 08 Sep 21
Great job really nice and friendly
Kenny Li
18:33 13 Aug 20
Installed a heat pump with MM Comfort Systems for central air in the summer and significant heat savings in the winter (we estimate over $1500 a winter in propane savings). They were in an out in a day unobtrusive, professional, gave me great options and far better equipment for the same price as other quotes I'd recieved. The system is working great, Travin and Kyo were great and even tolerated me doing some training with my dog around strangers! 100% recommended
Randall King
19:25 15 Jul 20
I highly recommend MM Comfort Systems for their professionalism, great customer service, and quick response. Tom, who came out to give us a bid, answered all of our questions, and emails promptly. The installers, Drew and Lamont did a meticulous job with the install of our new furnace and AC unit. We had other bids, and this was the one we ultimately went with because of their knowledge, and quick responses.
Colleen Jensen
18:38 27 Jun 20
We just had a new heater and air conditioner put in our home. MM Comfort Systems were fantastic! I got several bids, but there’s was the best by far. They were prompt with correspondence and the whole process was super fast. The estimator Rod Kippes was great and explained all of the options we had, teaching me about how the system worked and answering all of my questions. Install was beautiful and the installers Dan and Alex were so friendly and knowledgeable. They explained how to operate and maintain my furnace and taught me how to program my thermostat. I couldn’t be more happy with my new equipment and would recommend MM Comfort Systems to anyone needing heating and cooling in their home.
Rob Lane
16:19 03 Jun 20
Zach and Randall came at a very challenging time for everyone (Everyone is currently self isolating at home) They were not only respectful of my home, but were very professional and were able to communicate and complete the job while maintaining a safe distance. They were on time and very efficient with their work. The system itself, while only a few hours old, really beats the window units I was using before. My only regret is not making the plunge sooner. Thanks MM!
Jonathan Saenz
21:24 29 Apr 20
I really like that they've incorporated virtual appointments and no contact service calls during a time like this. They've made maintaining our home's air systems super easy and are all very friendly.
Aileen Song
21:01 22 Apr 20
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