I wanted to start by commending the install job that Drew and Lamont did. They did a tremendous job, worked all day with no breaks, developed a thorough game plan before starting the work, then left everything clean and tidy. They also communicated everything at every step along the way.
I also wanted to thank Tom Dempsey for his professionalism, knowledge, and honesty about what is and isn't needed for the work. His replies were quick, elaborate, and technical in nature which I greatly appreciated.
Drew, Lamont and Tom all exceeded my expectations, and left me with a very positive impression. I would highly recommend their work and would like them to be recognized for it.