Countdown of Savings. Our best deal of the year is happening now. Time is ticking! This saving ends 03/31!

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Save 15% off energy efficient air conditioning INSTANTLY
You know you’re going to need it. Purchase now and save with our biggest discount of the year. Take advantage of 15% off all air conditioners & air conditioner coils all month long! Need help finding the right system? Give us a call or fill out our form today. Financing available!

Get 15% Off All Air Conditioners & Air Conditioner Coils

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Countdown of Savings! Our best deal of the year is happening now! 

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Save on air conditioning during the pre-season with our countdown of savings. Hurry! The biggest discount ends March 31!

Includes: Air Conditioner; A/C Coil & integrated thermostats
Excludes Air Handling Units; Furnaces; Ductwork Repair or Modification; Additional Materials or Labor unrelated to the Air Conditioner Installation

Promotion applies to Carrier branded equipment only.
Not valid with any retail offers or promotions.

Air Conditioning Installation Done Right

Whatever your home, lifestyle, and budget we can create a solution to help you enjoy the perfect balance between energy savings and staying comfortable. Our brands have been chosen because of the high degree of confidence we have in them as industry leaders. Their products are tried and true and give our customers the assurance they’ll receive high quality, innovative products with the latest in technological advances. Our professional technicians will ensure that your unit is properly and safely installed so you can guarantee it will have a long and healthy life.

Our High-Quality Units

A gas or electric furnace is the main component of a traditional heating system and may be combined with an air conditioner for a complete heating and cooling system. This combination is referred to as a split system.
A hybrid heating and cooling system is a variation to the traditional split system. It includes an outdoor heat pump that allows the option of electricity-fueled heating and cooling in addition to a gas furnace. It’s an energy-efficient and cost-effective way to heat and cool your home.
Ductless systems can be installed in places where conventional ducted systems cannot go or are an ideal complement to your home’s current ducted system. They can function as an air conditioner for cooling only or as a heat pump for both cooling and heating.

Why Choose MM Comfort Systems to Install Your New System?

Our #InstallitRight Reputation

Before your Comfort Crew installation team even arrive at your home, each install is previewed by an experienced field supervisor for the fit and function of your equipment. We take the time to perform load calculations, a step other contractors sometimes skip. Industry standards and best practices are taken into account to assure the best possible outcome. We do our best to head off challenges before they have a chance to happen. It’s how we make sure the job is done right the first time. If a problem does occur, rest assured that we have a process in place to remedy any concerns quickly and appropriately.

We'll Listen and Make It Easy

Your home is unique and your desires may be unique too. Some jobs are more challenging than others and require thinking outside the box. We’ll listen to clearly define your expectations and give you options so you can choose the right system for you. You’ll never feel pressure. Your 3 day right to cancel will be explained, and it won’t delay the job. We will apply for and procure all necessary permits and post required stickers, as well as provide you with details for scheduling the inspection at a time convenient for you.

We'll Call You to Check In

We make it a priority to ensure your complete satisfaction. At the end of your installation, we’ll call you later that day just to make sure everything went as expected.
Testimonials From Customers
Drew and his partner were professional, courteous, and walked me through each significant change to install AC to my existing unit. They made sure I was satisfied with the work before the left and without question I was.
Nicholas DeGaetani
Nicholas DeGaetani
05:36 04 Mar 21
The two installers, Mikey & Lucas were professional and knowledgeable. They got right to work and finished the same day. The installation looks good and everything worked fine. we passed inspections with n corrections needed.I feel we got a great deal and am looking forward to a little global warming this summer.
Tom Johnson
Tom Johnson
02:36 27 Feb 21
Installed a new furnace, very fast and efficient (heat wasn't out for long). Very low impact in the house and cleaned up fully when done. Great Job!
Joseph Bisacca
Joseph Bisacca
00:05 26 Feb 21
MM Comfort Systems provided excellent service installing an Electric Heater, HP and A/C, which replaced our oil furnace. Tristan came out to give us a bid on the work. He was thorough, knowledgeable and patient explaining what needed to be done, and answered all my questions. Many thanks to Joe and Ruslan for the excellent installation they completed expediently, which passed inspection with no problem. Justin did the work on our electric panel, even suggesting a clever short cut from the outside of our home to our indoor furnace room. He was in and out in no time at all. Joe and Ruslan were friendly, informative and very polite. They cleaned up everything, so that it was undetectable that any work had been done to our home. Communicating with their office was a breeze. Desiree and Hannah were available to answer questions and provide assistance when needed. Very friendly and helpful. Great company, great employees, great job and reasonable cost. Should the need arise, I would hire them again.Cathy Kennedy2/22/21
Cathy Kennedy
Cathy Kennedy
15:35 22 Feb 21
Mike and Ina were excellent. The conduit work was discrete and cooling unit was set up very well.Todd was very helpful from quoting through installation. The front office team has been helpful and responsive too.I feel like we have finally found a great heating and cooling company to work with.
Leah Morgan
Leah Morgan
16:57 20 Feb 21
Had MM install new Furnace and AC and they did a great job through the entire process. Adam & Mark the installers did a great and clean job. Would recommend the folks.
Ken Mallit
Ken Mallit
21:43 19 Feb 21
My heating system needed a repair. MM was able to send a technician the same morning I called them. The technician sent me an email to inform me that he was on his way to my house. When he arrived, the technician quickly made a diagnosis and ordered the part needed for the repair using a mobile device. MM called me the next day and told me the part can be installed the following day. The technician arrived in the morning during the scheduled hours and installed the new part without any problems.Overall, MM was very responsive, professional, efficient, and easy to work with. They fixed my heating system in 3 days. I got heat back before the big snow storms hit the Seattle area. I am very appreciative of the service they provided.
Simon Liu
Simon Liu
01:12 17 Feb 21
Zach and Randall did a good job install new furnace and thermostat, show up on time and get the job done, we are happy with their professionalism, highly recommended!
allen ho
allen ho
07:04 14 Feb 21
Fantastic maintenance and repair people. Best prices, and just plain good people. I have had their help for years and they always go the extra mile.
ron george
ron george
15:40 13 Feb 21
MM are AWESOME!!!.We recently decided to add an AC through Costco. From the representative I spoke with at Costco (Christy), to the end with Ryan and Tyler being our installers, everyone was courteous, professional and very friendly. The company responded quickly and the appointment was scheduled right away. The sales representative, Bob H. was very nice and explained the process in easy to understand terms, helping us to make the right decision. The office staff (Desiree, Jenah and Hannah) were excellent in their communication and on-point with permitting, warranties and other documents.Everyone that came to our house was very respectful of the property. Ryan and Tyler worked around the existing features and after the install left everything spotless. They were great on the final walk-around and explained the equipment and features.A great example of businesses adapting to COVID- everyone always wore masks, distanced, and were very safe. Very pleased and would not hesitate to do business with, or recommend MM Comfort Systems.
Corina Marcus-Siteanu
Corina Marcus-Siteanu
00:37 09 Feb 21
Joe and Ruslan did a great professional job, and I was very impressed with their work ethic and timeliness in completing the work. Well done guys !
George Maffeo
George Maffeo
19:52 08 Feb 21
Recently needed a new furnace and MM Comfort was recommended to me by a trusted friend. Andrew and Chris were fantastic! They were professional, respectful and did a great job! would definitely recommend them to anyone.
Dominique DeVoll
Dominique DeVoll
01:18 08 Feb 21
Shelly Sadettanh
Shelly Sadettanh
16:31 05 Feb 21
George Maffeo
George Maffeo
04:14 05 Feb 21
MM Comfort Systems was the last one out of five contractors that I evaluated before making the decision on heating furnace replacement for my home in mid-Jan 2021. Long story short, I am highly satisfied (to date) that I have chosen MM as my contractor. From start (sales) to finish (product support/follow up), my experience with MM was outstanding overall. Sales rep (Tristan) was super-responsive and up front while Jenah (office) seamlessly tracked all the progress to seal the deal.My installer, Dan, was flat out fantastic and professional. He was on time for the installation and was courteous at all times when I asked questions along the way. He also ensured to leave the premise without any trace.I will revisit this review if anything new comes up that is worth mentioning, but based on what I have experienced thus far, I would highly recommend.
Alex Kim
Alex Kim
18:52 02 Feb 21
Great company, and associates were very professional, courtesy and helpful. I would definitely work with them again.
Carl Banks
Carl Banks
17:40 01 Feb 21
Worked with MM Comfort to determine our options for installing AC and also improving comfort inside our home. Jason was able to go over every possibility with us and quickly schedule us for an install. Team was able to quickly and efficiently work on our home and get done earlier than expected!I would recommend these folks, they are completely on the ball and have been amazing to work with!
Mark Passovoy
Mark Passovoy
02:47 01 Feb 21
Anthony Cheng
Anthony Cheng
21:22 29 Jan 21
The installers did an awesome job removing my old furnace and putting in my new system. Everyone was great to work with. Thanks guys!
Ryan Merrifield
Ryan Merrifield
01:48 29 Jan 21
This install was part of the Costco and Lennox promotional deal going on. I had MM comfort systems come to my house and install AC onto my preexisting heating system. The salesman quoted them only needing one day of work, but once the actual installers got there the installers quickly let me know it will definitely be two days because the large volume of work required. They needed to move my furnace and install the AC unit which they were not prepared for because in my homes particular situation it was not as simple as most other homes. My furnace is wedged in the attic (3rd floor) and totally surrounded by all the ducting. I figured it was a 2 day job so I wasn't surprised when the installers said they needed 2 days.The electrician was there the first day and he was in and out. Running the new circuit from my breaker box was pretty straight forward. That left the 2 other installers Drew and Lamont. These guys really knocked it out of the park. They worked solidly for 2 whole days, 1 of which was spent crammed in my tiny attic covered in fiberglass insulation. They discovered a bunch of problems with my furnace and were able to fix everything on the spot. These 2 gentlemen are the perfect example of how the blue collar workers carry these companies on their back. These guys showed up, handled all the paperwork, explained permitting, warranties, installed the new AC, redid my furnace, took me through every step of the process because I was curious, AND always stayed professional. I can't praise these 2 guys enough. DREW AND LAMONT DESERVE A RAISE!When everything was said and done. I paid MM to install air conditioning in my house and they did that. And in the process of AC install they also fixed my furnace and now my house feels so much better and comfortable. The price quoted had a little sticker shock but after digesting the fact that I got 15% cash back from Costco and was able to put the install on a credit card and got another 1% cash back I felt good about going forward with the purchase. Despite all the road blocks encountered and the additional work needed, MM stood by their quote. The amount of money i'll save going forward is unknown, but they rewired my furnace so its not constantly blowing 2nd stage air and pulling a ton of amps and now in the summer I won't be running 3 portable AC units. I feel it was a good investment for our home and was executed by a great team of guys.
Jacob Suppa
Jacob Suppa
16:45 28 Jan 21
Joe & Ruslan were absolutely wonderful people, they came out and were quick and diligent about the install of my ac and new furnace. I would highly recommend that if you are in the need of a new system that you give them a call and ask for Joe & Ruslan. Bob who was our consultation guide came out and was also very thorough on what we could expect from our system as well as concerns for our old one. He was neither pushy nor impatient with us as we debated on what to do.
Andrew Scarbrough
Andrew Scarbrough
18:19 22 Jan 21
The team was extremely responsive to help us address our urgent need for a new furnace. Steve was able to get out to provide us a quote within a couple of hours of our initial call and the team was able to get the furnace installed next morning!! All in all it was less than 24 hrs from initial call to fully installed equipment. Mikey and Lucas on the install team were prompt, courteous, and quick! Appreciate the check-in and coordination from Hannah on the service team. Great customer service. Thank you.
Collin Clark
Collin Clark
23:32 15 Jan 21
MM comfort was very fast, professional and well priced
Brian Pintler
Brian Pintler
15:19 11 Jan 21
Andrew and Chris were so nice and polite. They were right on time, walked me through the process, and reviewed how it would look. Then after installation they cleaned everything up and gave me instructions on how to use the system. The electricians arrived and did their part and everyone was out in 4 hours. Thanks!
Gayle Gray
Gayle Gray
17:02 30 Dec 20
Gregory Wakefield
Gregory Wakefield
21:40 26 Dec 20
installed a new AC unit. very clean and neat in their work. actually showed up at the time we were promised--that's a surprise in this business. one note--they did not tighten a gas line connection and when we smelled gas later that day, we called them and their service man showed up at 9:00 pm on a Friday night. he was here for 1.5 hours making sure the leak was fixed. he was polite and answered all our questions. thanks for being so diligent!
Judy Russell
Judy Russell
17:57 26 Dec 20
They gave the best quote we got. They installed during holidays and they were quick in their service. Installer's name was Sam and he was very professional.
Abhiram Sirimamilla
Abhiram Sirimamilla
14:43 18 Dec 20
shirazali hirji
shirazali hirji
00:31 17 Dec 20
Juan and Adam were great! Excellent service, professional installation. Very competitive pricing too.
David S
David S
04:03 08 Dec 20
Had a great experience with M&M through Tristan's partnership on identifying the right system for me along with a very easy and seamless installation leveraging Sam and Mark. I also appreciate Hannah stepping in to ensure my new A/C unit was registered so as to extend the warranty on my new system.
J D
J D
20:31 07 Dec 20
Roy Kleiven
Roy Kleiven
20:23 04 Dec 20
On time. Professional. Fair price. Great product. Great overall experience. My installers, Mikey and Lucas, were great.
Oliver Jones
Oliver Jones
17:27 01 Dec 20
Our account manager, Kae, is very attentive and always makes sure any issues we have with our commercial HVAC are resolved. There has been more than one occasion where our heating went out when it was very cold and they made sure to send someone ASAP. Excellent customer service.
Summer Ventimiglia
Summer Ventimiglia
22:54 24 Nov 20
Leanne Bly
Leanne Bly
19:38 21 Nov 20
Our furnace went out irreparably during the pandemic in October, right in the middle of the heating industry's busy season. MM Comfort Systems, who we found through Costco recommendation, were the fastest company to come give a quote, gave a good price for fantastic equipment, and was able to install it weeks more quickly than the other companies we contacted. Everyone from the people on the phone to the sales people and the technicians we saw in person was prompt, generous with their expertise, and very professional. A+ would hire again!
Anne Cisney
Anne Cisney
22:08 18 Nov 20
We had a new furnace installed and were very pleased with the start to finish customer service! Rod the sales rep was very friendly, knowledgeable and assisted with our buying decisions and answered all our questions. Drew was our installer and was extremely helpful, informative, and patient during the whole day process. Kelly and Devon were the electricians that came to the rescue and were extremely helpful as well! Hannah followed up with our service and was very nice and helpful! I am very pleased with the outstanding customer service from everyone and would highly recommend MM Comfort Systems for any of your needs.
Kristin Nickels
Kristin Nickels
21:51 18 Nov 20
Joe and Russ were extremely professional and easy to deal with. They finished their work in under a day and the new furnace is quieter and more efficient than the old one. Very happy with the service and the company. Found them through Costco.
Kate Gutierrez
Kate Gutierrez
19:40 10 Nov 20
Zach and Randall were great...communicated very well, did a good job overall.
Casey Rice
Casey Rice
23:16 07 Nov 20
Mikey & Lucas we're very knowledgeable, friendly, and helpful with all questions and requests we had when installing our Lennox furnace.I highly recommend them for this type of work.Best,Paul
Paul Filinson
Paul Filinson
01:08 05 Nov 20
I had a new Lennox Furnace installed through a Costco promotion, so didn't really have a choice in hiring the installers. That's said, MM Comfort was a good choice! We struggled a little in the early stages of planning and contract signing due to lack of responsiveness from the sales rep at the time. Once you're done, no one will call you to confirm anything, not even installation date!The good choice was due to the technician who completed the job. He was very professional, knowledgeable, as well as extremely on time. He explained everything he was doing, and didn't leave until I had a good understanding of the new system.There seemed to be lack of communication between the sales rep and technicians, however, my tech was able to hold his end of the deal to which I am thankful.
Muthanna Al Rubaye
Muthanna Al Rubaye
22:20 04 Nov 20
MM Comfort Systems assigned Tom and Jordan for our installation. I'm a property manager and accustomed to working with a variety of service providers. Tom and Jordan were outstanding. My own house is a 1927 brick tudor style home and this presents some challenges for most any work. However, Tom and Jordan were highly experienced and the furnace and heat pump installation went smoothly. I would highly recommend MM and would also recommend that you ask for Tom and Jordan.
Steven Morrow
Steven Morrow
00:41 04 Nov 20
I’ve used MM Comfort Systems for regular maintenance since purchasing my house two years ago. Recently, my furnace wasn’t working just in time for the temps to start dropping. Tor has been the one to service the furnace and he does a top notch job. Always explains what the issue is and how he can resolve it. They are reasonably priced for the level of service they give. Highly recommend.
Ashley Garcia
Ashley Garcia
02:40 31 Oct 20
I bought a furnace to replace an old inefficient system and they went the extra mile helping me decide what system would work best for me. My install was a little complicated and they went above and beyond to make sure it was done right. Now, a little over a year later they are still going above and beyond giving great service every time I call. I would recommend them to anyone looking for a good, honest HVAC shop.
Steve Proper
Steve Proper
17:43 30 Oct 20
This company was amazing. They communicated very well with me and even after hours. I had a scheduling conflict, and my salesperson answered the phone after hours while he was home with his family (I was expecting to leave a voicemail, not bother him). They explained every step of the way so I had no questions. When it came to installation time, Mikey & Randall were awesome. They had great personalities, and were very respectful. My wife is a police officer that works night shift, and they decided to do more outside work early in the day to not disturb her. They also were very sweet to our 2 dogs and cat. They took the time to not only greet us, but greet the animals. They explained everything to us prior to doing it, and ensured that we had no questions prior to leaving. They cleaned up after themselves so well that you couldn't even tell they were there.The next positive experience we had, was with Hannah. She was the person I spoke to over the phone after the service. She was very thorough in explaining the process after installation. She is assisting me in setting up the inspections to make things easier on me. She even was kind enough to register the warranty for my product so I didn't have to worry about figuring it out.I firmly believe that many companies can install AC units without a problem. What separates these companies from MM Comfort, is the customer service and positive interactions that I had with these employees. I would highly recommend this company, and will continue to utilize them for my service needs in the future.
Joe Palombi
Joe Palombi
01:13 23 Oct 20
Walter Chien-Jen Lin
Walter Chien-Jen Lin
23:52 21 Oct 20
Joe and Ross were terrific. They arrived on time, installed everything efficiently and even cleaned up. Wish all companies could hire workers like these two!
Sarah Finkenstaedt
Sarah Finkenstaedt
00:23 21 Oct 20
Somsanouk Phitsanoukane
Somsanouk Phitsanoukane
16:22 16 Oct 20
I asked Randy and Matt a lot of questions the day they installed our new Lennox furnace and AC unit. They were very knowledgeable and provided me with excellent details. They did a great job with the installation and their customer was superb.
Dale Edmonds
Dale Edmonds
20:48 15 Oct 20
MM Comfort did a splendid job. Installers Adam & Juan were professional and you can tell they love the job they do. Seeing the dedication of their staff I will highly recommend MM Comfort to anybody in need of AC unit. The Lennox unit that I got is very quiet and it works really well.
Krasimir Aleksandrov
Krasimir Aleksandrov
19:11 07 Oct 20
The entire process was better than smooth from the time I met with a consultant all the way through complete installation. Every contact at MM Comfort Systems are courteous, prompt, and helpful (sales, service, office, installation) - contactless, quick, convenient, over email paperwork and they even help me register the product.Zach & Tyrce did such a clean installation: the ducts look nice, as if already part of the house (did not stick out too much) and keeping the work areas clean after they pack up. One of my existing ducts wasn't optimize for air flow and the team went above and beyond to fix it while they were installing in the attic.Glad I found MM through Costco.
Eric Duong
Eric Duong
16:44 06 Oct 20
Drew and Lamont great pair of installers. Skillful, professionals and knowable. They installed my system in quickly and efficiently.
Riccardo Mondragon
Riccardo Mondragon
17:36 04 Oct 20
Dan and Robert showed up on time and clearly spelled out the work they were going to do for the install. They did an excellent job adapting the duct work to fit an approved furnace filter I ordered in addition it integrating the A/C unit. The results were of excellent quality. They cleaned the work site completely, explained the function of the A/C and an overview of what was done and what features were added. I highly recommend MM Comfort Systems for their professionalism and quality of work.
Dyrk Daniels
Dyrk Daniels
17:11 29 Sep 20
We had our furnace replaced (to one properly sized) as well as AC added. Timeline was great and the installers Matt & Randy did a great job with making our furnace and ac look great.
Nathan Loehlein
Nathan Loehlein
17:46 25 Sep 20
Would recommend to anyone.
Richard Duckworth
Richard Duckworth
22:51 18 Sep 20
I installed the heat pump system with MM. They have the best price and their service is great. Mikel and Ina installed the system for us. They are very nice people and they change shoes when they get into the house, and they wear masks throughout the whole process. Hannah at the office is super helpful in getting the permits and helping me understand the whole process. It is a pleasant experience.
Liping Yu
Liping Yu
18:55 18 Sep 20
A very positive experience. Everyone from scheduler, installers and the original quote were professional and a pleasure to work with.
Christine Plaskett
Christine Plaskett
20:40 16 Sep 20
Allen was awesome! He showed up early, he was friendly, efficient, and super thorough. The job wasn’t exactly as he expected, but he adapted with a smile. I wasn’t home when he completed the job, so he sent a text with pictures and a detailed explanation of everything he did, with some additional user instructions. Really appreciated that! I would absolutely recommend MMCS to neighbors and friends.
Adam Harris
Adam Harris
23:41 14 Sep 20
MM Comfort handled replacement of an existing furnace with a Lennox furnace. This was done through the Costco program. The whole process was very professional. The install was particularly good. Carpet was cut around the previous furnace and the installers, Mike and Randall, did a great job of building in the new furnace to match with the flooring. My house was cleaner after they left. There was no rush. They answered questions, explained everything. All docs were handled. I am a critical reviewer and I can't think of improvements. They even had the city inspector out the next morning. It was a great experience. Thanks MM. I would happily recommend you.
Brian
Brian
18:14 14 Sep 20
We installed a new furnace and heat pump. The team was prompt, courteous, fast, informative and professional. They answered all our questions, were quick to explain any issues that popped up, and kept our home clean through the process. They did a great job!
Mary McNair
Mary McNair
18:09 14 Sep 20
Vitalii came out this morning and did an excellent job maintaining my AC system. He cleaned the filthy condenser coils (extra service which he priced and I approved beforehand), checked out the AC system's operations (wearing shoe covers when he came inside to check the temperature of the vent airflow), and he cleared a blockage in the condensation drainage pipe. It wasn't cheap, but I don't know what others charge for the same services, so I can't judge the value. All I know is Vitalii arrived on time, did the job professionally and quickly, and couldn't have been nicer, and that's an "A" in my book. 🙂
Bruce Ryan
Bruce Ryan
20:07 10 Sep 20
Sam & Mark replaced my furnace in 4 hours. Their ability to handle this quickly and without asking many questions allowed me to continue being productive while working from home. As a bonus they kindly let me know about a leak happening nearby and outside their work area which allowed me to minimize water damage.
John Mrozek
John Mrozek
16:18 05 Sep 20
We had a Lennox furnace installed by MM Comfort Systems on Monday. We bought the service through Costco. The installation was scheduled really fast and they actually gave us an even earlier date since they got a cancellation.Sam and Mark showed up in the morning at 7:30 am sharp. They worked hard and installed also the thermostat. After installing the furnace Sam showed us how the thermostat worked and before leaving they cleaned up after themselves. The only thing that we wondered a bit about was the filter unit that was already there - they replaced the filter, but with a too small one! We ended up replacing it with one of our own. Otherwise, the service was great and fast and we were pleased with the result.
Anita C.
Anita C.
23:22 02 Sep 20
I used MM Comfort a number of times. Rod, Sherry, Shirley, Hannah, Zach, Sam and others did a nice job I highly recommend this excellent company for HVAC and heating.
Seyed Mottaghi
Seyed Mottaghi
22:04 02 Sep 20
Vitalii arrived on time and was so courteous and provided exceptional service. Thank you!
Jenny Mitchell
Jenny Mitchell
23:51 01 Sep 20
Adam and Andrew were very knowledgeable about the installation process and got the work done in good time. Good company to work with through Costco.
John Ballard
John Ballard
22:36 31 Aug 20
William Sambisa
William Sambisa
03:59 30 Aug 20
MM Comfort Systems showed up when they said they would and did a good job. The heating and air conditioning works great. My only complaint, which is partly my fault, is I had left a free standing shelf in the garage and told the installers if they needed anything else moved to let me know. When they installed the A/C drain line they let the presence of the shelf influence the location of the drain line, which they had to come back and re-position.
Duane Jones
Duane Jones
15:01 28 Aug 20
MM Comfort Systems installed a new heat pump for me. Their pricing was competitive. I was made aware of how the install would proceed, with both best case and possible challenges that can be encountered. Mikel & Ina did a great job. Clean and professional workmanship.
Michelle Maganis
Michelle Maganis
14:08 27 Aug 20
I've hired MM Comfort Systems a few times over the years and I always got competitive prices and good results. They're my go to company for scheduled furnace maintenance and I've needed their help for repairs with my previous furnace (which was about 25 years old at retirement). I request some quotes and do some comparison shopping each time and so far, they keep coming up at the top of the list.
Ovidiu Platon
Ovidiu Platon
22:12 24 Aug 20
MM Comfort Systems came highly recommended from a friend. I had very positive experience in hiring their services for a new Furnace and AC installation. The work was done on time , installers Mikey & Randall were extremely professional. I received prompt responses for any questions that I had from their installation coordinators.
Hrishikesh Poflee
Hrishikesh Poflee
15:34 24 Aug 20
We just had a new AC.Technicians Dan & Jason craftsman quality work instlalling an LENNOX 16 SEER AC. all look excellent.Best of all on this hot summer day, I'm cool and its quiet. Sales ManagerBrandon is great to work with.thank you.
Yeong Choe
Yeong Choe
16:14 17 Aug 20
What a great experience! From the initial phone call to completion, I am 100% satisfied. Joe and Russ who installed the heat pump did a top-notch job and made the whole experience a pleasure. And a special thank you to Tristan, for helping in the decision-making process, he was the main reason I chose MM Comfort Systems out of three bids. I would definitely recommend this company, and if I ever need any heating/cooling needs again, I know where to go. Thank you!
Mike BB
Mike BB
21:25 14 Aug 20
First of all Mike and Alex did a great job of explaining to us what would be done and about how long it would take. There was a language barrier with my tenant so I asked if they could visually show my tenant how to use the thermostat. They assured me that they would and offered to send over a coworker who spoke the language if they felt he did not understand. I felt they both were exceptional young men. They worked hard ,did a great job and all was neat and tidy when they left. I would like to mention our salesman Brandon Roberson and the office staff they were all top notch. I would highly recommend this company. I will definitely use them again.
sheryl coleman
sheryl coleman
20:16 12 Aug 20
We decided to replace our oil furnace with a heat pump and went with MM CS. The salesman Jason helped figure out exactly what we needed, which unfortunately included an electric service/panel upgrade. But luckily MM was able to do it all with prices that matched other quotes.Travin and Kyo were great mechanical installers and I appreciate all of the work. Even when they ran into a hiccup they put in extra time and effort to make sure it was solved instead of pushing it to a later day. The work both them and the electricians did was very good and I'd use them for future install/maintenance work.
Russell Robinson Jr
Russell Robinson Jr
03:59 09 Aug 20
Peter Wilson
Peter Wilson
02:23 08 Aug 20
I would recommend MM Comfort Systems, Redmond. There were a few bugs to work through during the install, but MM has a deep bench of professional installers, and in the end, we are very pleased with how focused they were on our concerns, and the folks they sent out to problem solve some of those minor set up issues, were on site quickly, and stuck with it to our complete satisfaction.
Mitch Rath
Mitch Rath
00:32 08 Aug 20
We had a first class experience with M & M Comfort Systems for an air conditioner purchase and installation through Costco. Every step of the way the process was smooth and easy. Each employee was first rate:Jason Butler in sales, Shirley Wilkes in the office, Sam and Mark as installers. The price was right, employees considerate and capable, and the installation went smoothly. Thank you, M & M.
Colin Fox Jr
Colin Fox Jr
21:58 07 Aug 20
Thank you for providing World Class Customer Service! Tor called when he was 10 mins out. Tor removed his shoes before entering our home. He wore a face mask the entire service call and maintained social distancing. Tor is very knowledgeable and found our problem right away. He made several recommendations, which we will follow, to ensure our systems will be in top condition. The charges were very reasonable. Highly recommended!! Thank You Tor!!
darlene ducey
darlene ducey
19:29 06 Aug 20
Thank you MM Comfort for such a seamless experience.Brandon was our initial contact and he gave us our free quote. He was super responsive and respectful. With Covid we were very concerned about having people in our home. But Brandon (and Mike and Alex who came to install the unit) came with gloves, masks and he didn't wear his shoes in our house. We received our quote pretty quick and signed, paid within the week.We did have to wait about 3 weeks to get onto the books which sucked. But they scheduled us with really awesome installers Mike and Alex. They were super nice, knowledgeable and got the job done within a day. Super happy with the end product! Thank you!
Rebecca Lee
Rebecca Lee
16:38 04 Aug 20
We've had MM Comfort Systems out to our home twice in the last year to install a heater, water heater and later central air. I've had very few contractors out to my home that were as friendly and informative as these folks. Even after crawling around our attic in 90 degree heat both Lamont and Drew friendly and easy to work with. Kudos guys that's way better than I could have done.Would I use them again? You bet but I have nothing left for them to install.
Thomas Lakutis
Thomas Lakutis
22:47 29 Jul 20
We took a year to make a decision and the sales person was still courteous enough, prompt and responded in peak season - Thanks Vince. The AC system is quite and works like a charm. The installers Sam and Emanuel where on time, friendly and did a great job in record time! Look out for off season deals that they may offer; a very positive experience.
Harish Panchal
Harish Panchal
18:55 29 Jul 20
Jesse and Randy did an incredible job installing a mini-split on the 3rd floor of my home. In order to make the installation as unobtrusive as possible, Jesse somehow wedged himself into the tiny eaves that run along the side of the house (18" high at the tallest point!). My home faces southwest so it's unbearably hot on the top floor during late summer. The new mini-split is super quiet and it's already cool upstairs, less than an hour after running it. Great job, fair price, highly recommend!
Danielle Sanine
Danielle Sanine
20:30 27 Jul 20
MM Comfort Systems is a great team to work with. Their staff are very friendly, knowledgeable, and competent. From quote to completion they are a professional outfit. The installers, Mike and Robert, started and completed on schedule and did a great job neatly tucking it all into the corner while leaving good access to change filter. We got thorough instructions on the smart thermostat, (it’s great!), and they patiently answered all our questions. Looking forward to breezing through the next heat wave!
Eric Steen
Eric Steen
21:26 16 Jul 20
Lor Riv Saw
Lor Riv Saw
20:22 15 Jul 20
Randall King
Randall King
19:27 15 Jul 20
We had central air installed in our home. It was a bit of a wait for the install appointment (a few weeks out) but I suppose that is my fault doing it in the middle of Summer! Dan and Alex were very thorough and friendly and didn't mind my barking dogs! The quote was quite a bit less than a quote I got a few years back and as a bonus we will be receiving a 15% Costco gift card, we'll see, we're still waiting for it!
Angela McCann
Angela McCann
06:30 14 Jul 20
After reviewing several companies we decided on MM Comforts through Costco. This gave us a great discount and additional benefits. There was a little bit of a hassle with the initial appointment having to be rescheduled a couple of times due to system issue, but the staff were friendly and easy to work with.Tom and Jordan came early and completed the work very efficiently and cleanly. They did a good job explaining what they did and extra cleanup and modifications to our existing system. Our house is an iceberg! We love it.
Alan Yang
Alan Yang
16:56 13 Jul 20
We recently had an AC/Heating system installed by these folks and it went very well and we are super happy with how well they have worked thus far.Our installers, Matt & Sam, as well as the rest of the install/electrical team were great! We were put in touch with MM Comfort Systems through Costco and we'd recommend the same to anyone else looking for a new HVAC system! =)
Morgan Mataya
Morgan Mataya
23:12 08 Jul 20
Choose MM Comfort for an ductless heat pump install and it went great. Mikey and Randall did a great install and took the time to answer any questions as needed.
Lori Dennis
Lori Dennis
16:45 08 Jul 20
We recently inquired via Costco's Home Services program about installing a new furnace and potentially air-conditioning in our home. Thankfully, Costco picked the crew over at MM Comfort Systems and our experience was top notch! While we did receive additional bids during the process, MM Comfort offered the greatest combination of value, flexibility and long-term support. Tom, the consultant, provided various options and explained everything in detail -- which is appreciated -- given the nature of the investment. On the day of the installation, Mikey and Randall were nothing short of excellent -- being extremely professional, on time, and efficient in their work. While I am no expert on HVAC system, I can tell you that their install looks great and I would 100% recommend them for future jobs. They explained how to operate and maintain my furnace, AC and answered all of the random questions I had (greatly appreciated). MM Comfort Systems is an easy recommendation and one that I would urge potential buyers to receive a quote from! Thanks again!
AJ Harmegnies
AJ Harmegnies
17:59 30 Jun 20
We can't imagine a better experience both shopping for and installing our new furnace. Starting with the options and the quote we received helpful, professional quality information immediately. Our emails and phone calls were answered promptly and MM was proactive in ensuring we were in the loop. The installers could not have been more respectful, neighborly, professional, or competent. A total first-class operation!
Carolyn Jacoby
Carolyn Jacoby
15:30 28 Jun 20
MM Comfort Systems has just completed installation of my HVAC system. I am very pleased with their work and would recommend them without reservation.I was interested in adding air conditioning to my house. I met with two companies late last year whose bids were comparable to each other but more than I wanted to spend. I decided that I would see what the Costco Program had to offer and they put me in touch with MM Comfort Systems. Russell came out to my house in February to discuss options and got back to me with pricing on several options. With the special promotions that Lennox and MM Comfort were having as well as the Costco cash card, the net price was significantly lower than the other bids. Then Covid-19 came along so I decided to put everything on hold.As things began to open up a little in May, Russell contacted me again to let me know that the Lennox and Costco promotions had increased in value from earlier this year so I decided to restart the project. My big concern was the noise level of the outdoor AC unit. Seattle has a very restrictive noise ordinance that makes it difficult to comply with the code if one has a typical Seattle size lot. Russell had let me know earlier that Lennox was working on a solution and that it was now available for installation. The solution was a Lennox VRF heat pump that has much lower decibel ratings compared to a typical AC compressor.Russell was great at explaining my various options and answering all my questions. I would recommend working with him without hesitation.I decided to go with the VRF heat pump which also required replacing my ageing gas furnace for backup heat. Travin and Kyo arrived on schedule for the installation which required two days of work. They were well versed in Covid prevention including masks and proper social distancing…I was very comfortable with them in my house. They worked hard and efficiently, kept me informed of their progress, and did a great job of cleaning up and explaining use of my new system before they left.I had an issue with the AC not working properly and called Shirley, the installation coordinator. She immediately scheduled someone to come out and take a look. Brian arrived within a few hours and had everything up and running in short order. Both Shirley and Brian were professional and efficient and reinforced my impression that I picked the right company to do the job.In summary, I was very pleased with MM Comfort Systems. All of their employees that I worked with were knowledgeable, professional, efficient and a pleasure to work with. In my research for this project, I read many times that the most important decision is to pick the right company to do the installation. My experience is that MM Comfort fits this requirement.
Mike Meechan
Mike Meechan
00:06 22 Jun 20
Joe and Russ were awesome. It was obvious to see their knowledge and skill at what they do. On time, pleasant, professional and thorough. One of my neighbors for sure will be giving you guys a call to do their house.
Aaron Sato
Aaron Sato
16:24 19 Jun 20
they work very clean, quick and professional,,,,,,,
Artur Funica
Artur Funica
02:36 17 Jun 20
Plamen arrived right on time, knew what he was doing, and had our heater working again in no time. This was my first esperience with MM Comfort but I would certainly call them again.
Edward Bennett
Edward Bennett
23:53 15 Jun 20
We just had a new heater and air conditioner put in our home. MM Comfort Systems was fantastic! I got several bids, but there’s was the best by far. They were prompt with correspondence and the whole process was super fast. The estimator Rod Kippes was great and explained all of the options we had, teaching me about how the system worked and answering all of my questions. Install was beautiful and the installers Dan and Alex were so friendly and knowledgeable. They explained how to operate and maintain my furnace and taught me how to program my thermostat. I couldn’t be more happy with my new equipment and would recommend MM Comfort Systems to anyone needing heating and cooling!
Rob Lane
Rob Lane
16:35 03 Jun 20
MM Comfort exceeded my expectations for a central A/C installation in multiple dimensions. I got multiple quotes and didn't expect a competitive quote from a Redmond, WA (expensive city!) company. But Jason was one of more competent people that came out to the house to estimate the work, and it took little time to get to a good price. Kind of when you are buying a car and get to a high volume sales person or to a fleet manager.Matt & Sam did the installation in slightly over 1/2 day with no problem. A separate team that managed electrical work came for a short time and left my electric panel in a better shape than it was before.Shirley & Hannah communicated and coordinated everything perfectly and went beyond what they had to do. After the installation was done, Hannah was very kind to register the A/C units for us and schedule an inspection, even though it was our responsibility. Saved us considerable time.Many thanks! Highly recommend.
Eugene K
Eugene K
05:13 31 May 20
Olena Kogan
Olena Kogan
06:18 29 May 20
The crew came on time, very friendly and worked quickly. They answered all my questions and did a great job cleaning up when they were finished!
Lynn Hoseit
Lynn Hoseit
21:32 28 May 20
We finally pulled the trigger and got A/C installed. We went through Costco, which referred us to MM Comfort. The process was very smooth. Pricing was upfront, and even though there were a couple hiccups, the install went smoothly overall. Zach & Tryce were both professional and easy to work with. I'd recommend this company for heating / cooling needs.
Amanda Correia
Amanda Correia
00:10 28 May 20
Ryan and Tyler came out to put ductless heating in our house. They were super friendly. Responsive, informative, and very polite. They did a great job and didn't mind my 2 year old asking questions and being curious on what they were doing. Great service.
Jessica Velador
Jessica Velador
18:53 26 May 20
Matt Willard
Matt Willard
16:21 24 May 20
Chris and Zach did a great job installing a new air conditioner for us. We went through Costco and really got an unbelievable deal and they knocked the whole thing out in about 4 hrs.
Trevor Malstrom
Trevor Malstrom
20:27 22 May 20
We had AC and a filter installed. Daniel was able to give us great options to help us determine what we really wanted and needed. Dan and Alex were great with the installation. They worked with us to find the best solutions for our situation even though it added to their workload. They were professional and we are very happy with the results!
Jackie Hirschi
Jackie Hirschi
18:26 22 May 20
In April 2020, MM Comfort installed a new Carrier Furnace at my home-- replacing my 21 yr old Carrier furnace which died because of a bad heat exchanger. Russell came to my house to evaluate my existing furnace and make recommendations on a new unit. He was very knowledgeable and professional. Mike & Chris installed my unit and they were also very professional, showed up on time, and worked with me on some of my concerns. Highly recommend. Update on 5/20/20. I was having smell problems with my furnace. After talking to the owner of MM comfort, Ryan, they came out and did a thorough evaluation of my furnace. Although it took some time to satisfactorily resolve the problem, I was very satisfied with the work that was done and the help resolve my smell problem.
Eric R
Eric R
21:29 21 May 20
Amazing work done by MM Comfort systems and their team! Mikey and his apprentice Randal did amazing work is a timely fashion, both friendly and professional. After I had my new furnace and HVAC System installed, I also had my air ducts cleaned out by Edgar who was also a joy to have work on my home for me. Thanks again MM Comfort and team!
Marcus Castro
Marcus Castro
17:02 21 May 20
Wonderful and easy experience. The installers, Tyler and Ryan, were both very professional. Finished the entire install in a mere few hours with little disruption. If you hot, get you something cool!!
Brian Anderson
Brian Anderson
17:36 20 May 20
MM was one of several companies I considered for replacing my gas furnace and adding central air conditioning. They presented a competitive bid that minimized intrusive changes but met my needs using a ductless heat pump (plus a new furnace, but it will hardly be used since the heat pump provides both heat and A/C except for very low temperatures). Since MM works through Costco, I also received attractive discounts and financing.Joe and Travin figured out a high-standard and creative way to install this system, not always an easy task due to the age of my Capitol Hill townhouse (built 1946). They communicated well and completed the task efficiently in 1.5 days. They cleaned up too. In the MM office, Jason, Shirley, and Hannah did a great job of communicating with me and answering any questions.If I have a quibble, it would be that the very high-tech thermostat MM installed is unwieldy to use and has a hard-to-read display. But it does seem to be operating the system properly.I highly recommend that you consider MM. I would hire them again.
Joe Norman
Joe Norman
23:15 16 May 20
So I had my HV/AC system installed this last Monday at my home. They were on time for the installation, very profesional and keeping high sanitation standards specially during Covid-19 so that gave me and my family a great feeling. The system looks awesome in our living room and when they were done all the details were perfectly explained. I highly recommend MM COMFORT systems for those who want the best product/service out there.
Tomas Perez
Tomas Perez
04:56 14 May 20
On time. Work done as promised. No surprises, no messes. Great to work with.
Chip Kelly
Chip Kelly
17:46 13 May 20
My wife and I had our furnace replaced and a new AC unit added and our experience with MM has exceeded all of expectations. From my initial consultation with the sales rep to customer service and the installers, this company goes above and beyond. Prompt, professional and extremely respectful. I even recieved a follow up call from a person rather than email or text to ensure everything went well while soliciting feedback. Thank you MM for your the great work!
Cameron Good
Cameron Good
15:42 13 May 20
I had very good experiences with the sales and installation processes. When I was making decisions about equipment to install, I was encouraged to ask questions and received clear, complete answers. The sales rep's level of knowledge and professionalism gave me confidence that the job would be done correctly. The installation team worked carefully and efficiently; the pieces of work were well-coordinated, and there were no snags along the way. I'd received a number of bids and this one was comparable to or better than others. Overall, I highly recommend this business.
Beryl Schulman
Beryl Schulman
23:40 11 May 20
Purchased a new Lennox Furnace through Costco who works with MM Comfort Systems. Entire process was easy and so fare all aspects of our installation have been flawless. Working with Tristan our salesman was easy and he was very detailed in explaining all our options. Furnace was installed within on week of ordering, Both installers Chris and Russ were timely, clean and did a thorough job. At this point, very happy with the investment in our home using MM Comfort Systems.Thank you MM Comfort SystemsJason Frisk
Jason Frisk
Jason Frisk
21:22 11 May 20
Alex & Sam from MM were very professional at installation and we appreciated all of the assistance through the selection process from Tristan. MM Comfort Systems is fantastic.
Scott Hansen
Scott Hansen
15:54 10 May 20
Drew and Lamont from MM Comfort Systems in Washington State showed up at the house this morning at the agreed upon time to install the air conditioning system. At the start of the project each phase of the install was explained so I would be aware. While inside my home they wore face masks to protect my family and shoe coverings to protect the floors. In addition they used cotton tarps from the front door, down the hall to the staircase and on the second floor hall to the attic opening where the heating system resides. This extra effort wasn't expected, but very much appreciated.I was told to expect completion by 3pm. To my total amazement they were completed right at 3pm. The electrical conduit, refrigerant piping, pad for the condenser have the look of professional installation as one would hope for.Following the install Drew and Lamont spent a good thirty minutes answering all of my what if questions while they were evacuating the copper piping prior to adding the refrigerant. The explained how the pad was staked, the UV protective covering shielding the foam insulation sleeve the copper piping is in, right down to let me know the covering has been primed and can be pained to match the house.I am not one to post, but if MM Comfort Systems preventative maintenance crew is as professional and courteous as their installation team I will retain them to maintain my HVAC system going forward.Dennis
Dennis Walcott
Dennis Walcott
23:17 08 May 20
The installation of our new furnace went flawlessly. Our install techs, Drew and Lamont, were both punctual and professional.Thank you!
Dempsey Thomas
Dempsey Thomas
19:00 08 May 20
We had purchased our air conditioner & heat pump through Costco and their installers are through MM Comfort Systems.The installers were Zach & Tryce. They were great. Did a great job installing & informing us on our new unit.Hannah at their office has been great to inform us with any information needed as well.High recommend this company.George & Karen
Karen Harding
Karen Harding
20:10 06 May 20
Well coordinated. The job went smoothly and we are grateful to have air-conditioning are home now!
Glen Cunningham
Glen Cunningham
20:08 04 May 20
I had a crew of three that finished my complete new HVAC system in two short days. They were professional and polite. I went with a really nice furnace and air conditioning system. The walk through was very thorough and they all answered my questions about my new system.. i have nicknamed this crew the "A" TEAM. I am extremely happy with costco, MM comfort systems, and the excellent service. I would recommend this heating and cooling company to anyone looking for a high quality system for their home.
Juergen Mair
Juergen Mair
16:26 13 Apr 20
Highly professional. On time. Explained the issue and provided options to o choose from. Excellent customer service.
Mala Muthuvadivu
Mala Muthuvadivu
04:24 12 Apr 20
Our Lennex furnace had been getting louder and louder. We had a service contract with another company and they tried three times to locate the issue but were unable to.So we called MM they were available to see me the same week, Devin was prompt and did a thorough inspection. He knew right away what the problem was. Explained to me what was wrong and how that part functioned. Unfortunately for us the factory warranty on that part had expired. They were able to order us the new part and Devin came back out and replaced the part.Our furnace now sounds the way it used to.I would recommend MM to everyone.
Laura Mack
Laura Mack
23:47 10 Apr 20
Had them install a new furnace and ac through Costco, work was done timely and installation looks and performed well. Head installer not only answered all of our questions but recommended several things that we might due even some they did not supply. Overall very happy with them and would use them again. Went through Costco because we were new to the area and didn’t know which company would do a good installation!
Rick Shockley
Rick Shockley
14:15 08 Apr 20
Nastaran Khodadadegan
Nastaran Khodadadegan
21:38 01 Apr 20
I was extremely happy with the whole purchase process. The estimate was straightforward and easy to understand, scheduling and installation were very timely and on time as promised. Follow up assistance with inspectors was WOW. I would definitely use MM Comfort again.
Teresa Burns
Teresa Burns
03:22 28 Mar 20
They were very informative on there productsThat they install.. they kept me in the loop through the whole process .. the installer Joe was on time walked me through what he was going to do.. they cleaned up there mess and took away my old AC unit.. veryPleased with MM Comfort Systems... would recommend them..
Mark Heffernan
Mark Heffernan
00:06 27 Mar 20
Rylee is thourough and polite
Terri Herman
Terri Herman
23:32 26 Mar 20
Great quality work.
Cuijuan Evelyn L
Cuijuan Evelyn L
16:32 17 Mar 20
Bill Borel
Bill Borel
00:34 10 Mar 20
DaeSik Oh
DaeSik Oh
00:30 04 Mar 20
My husband recently passed and then my furnace seemed to stop working. They came as scheduled and fixed it as well as quickly gave me quotes on some items I needed for budgeting.
Patricia Banz
Patricia Banz
04:50 26 Feb 20
Great guys
Paul Zenone
Paul Zenone
22:53 20 Feb 20
Chris was an awesome rep and handle our repair fast and efficient.
Darilee Brown
Darilee Brown
21:37 18 Feb 20
Every detail from the estimate to the final installation of my new airconditioner was professional. The team that installed the airconditioner answered all of my questions, were considerate of my house, and went over and above to make sure I was happy with the results. I would recommend them for your heating and airconditioning needs.
Helen Wickstrom
Helen Wickstrom
20:35 17 Feb 20
Alexander S. Topor
Alexander S. Topor
19:17 04 Feb 20
From start to finish the, communication was solid. The installers were professional and attentive to detail. I like the fact the installer used a level to assure the thermostat was aligned. It caters to my OCD.
Joseph Worley
Joseph Worley
23:40 01 Feb 20
I was treated like a princess by the guys at MM! They went above & beyond to make my project work, despite the challenges in my home. They removed my old furnace, replaced it with a shiny new one, and made it fit in my garage- a new space, but they were able to use much of the old ductwork. With the addition of one new duct, my whole house feels warmer this winter! I can’t wait to try my air conditioning next summer. The guys were all friendly, helpful, and even played a bit with my dogs. Thank you MM comfort systems!
Kelly McK
Kelly McK
03:22 05 Jan 20
Everyone from the sales staff to the work crew were excellent. They showed up right on time and were very easy to work with.
Haven W
Haven W
21:20 30 Dec 19
The crew who installed our furnace and AC were wonderful. Zack was lead and he made sure I understood everything about what was happening and what we were getting. They were attentive to listening and understanding the details we were hoping for with the installation and did a great job in making the finished product meet our desires. It looks amazing, they took out some old work poorly done by the previous furnace installer and did such a professional job. We are so pleased and highly recommend them to others. Thanks!!
Teri Dallon
Teri Dallon
14:15 17 Dec 19
MM Comfort Systems installed a new Carrier furnace and thermostat for me yesterday. The installers we very professional, doing a high quality installation and thoroughly cleaning up when they were done. Thanks for the great service!
Dale Koetke
Dale Koetke
14:40 07 Dec 19
Earl Acacio
Earl Acacio
03:24 02 Dec 19
Ajla Perry
Ajla Perry
17:43 30 Nov 19
Chuck Hazen
Chuck Hazen
21:26 26 Nov 19
GREAT FOLKS WORKING AT MY HOUSE.KALEB LEWIS AND TRYCE OUHL NEED RAISES!!
Matthew Stansberry
Matthew Stansberry
16:59 08 Nov 19
Caleb and his assistant were very professional and easy to work with. Caleb explained everything to us prior to his departure.
Robert Courtney
Robert Courtney
20:39 30 Oct 19
Not only does Mitsubishi make one of the best split heat pump systems for our home, MM Comfort Systems in Redmond matches them with quality, on time installation, and service follow ups!JRRedmond
John Robison
John Robison
19:12 30 Oct 19
From the sales team to the technicians performing the install, everyone was exceptional. Our project was a bit unique and we were able to collaborate with the team at MM to figure out a solution that would turned out great. Huge shout out to Bob, Joe, Kaleb, and Randy. Great work guys.
Kevin Jussel
Kevin Jussel
16:31 30 Oct 19
For our furnace and hot water heater replacement, this was an excellent experience from estimate thru ordering, delivery and installation. All aspects were professionally completed. And the final price was competitive. I have no hesitation in recommending their services.
Eric Mosher
Eric Mosher
23:20 25 Oct 19
Devon cane out to perform an annual furnace inspection. He called before showing up to see if I wanted to start my appointment earlier than scheduled as a courtesy which I appreciated because this was actually more convenient for me. He got to work and clearly knew exactly what he was doing. He completed the inspection more quickly than I expected. He then brought to my attention that my water heater was on “borrowed time” so I decided to order a new one. This has not yet been installed by MM Comfort Systems. I’ll update this feedback after this job is completed.
Burt Kirson
Burt Kirson
20:57 21 Oct 19
It was so easy getting my furnace replaced. I was impressed with the speed and professional service by the technicians. Great job, thanks MM Comfort Systems, my home is warm and cozy and the new furnace is do quiet.
Pam Bailey
Pam Bailey
04:23 21 Oct 19
The main thing: everyone we dealt with there did what they said they would do and when they said they would do it -- and did so cheerfully!
Harry Stoffer
Harry Stoffer
20:17 15 Oct 19
Shout out to Victor for taking the time to walk us through the issues with our furnace, explaining clearly what the problem was and how best to prevent it from occurring again in the future. He was able to quickly diagnose, repair, and explain what was keeping our furnace from starting up quickly. Great service!
Adam Brothers
Adam Brothers
21:40 02 Oct 19
Our new Heat Pump was just installed. Everything was done perfectly and ahead of schedule. So far, I am really happy with the new system.
Randy Holmberg
Randy Holmberg
00:16 29 Sep 19
Very knowledgeable, professional and punctual. They did a thorough job installing and cleaning up. Great job.
Sue N
Sue N
21:11 25 Sep 19
Friendly and efficient. Recommend Lili (Dispatcher) and Devin (Engineer).
Daz Wilkin
Daz Wilkin
17:02 20 Sep 19
Brian who is the lead and Sam the apprentice did an excellent job. They know their work very well understand the systems and explained it to me so I can know what to do in the future. They’re very clean and tidy and we’re on time every day they were here. They’re so comfortable to be with you feel like you’re with a friend. They Brian who is the lead and Sam the apprentice did an excellent job. They know their work very well understand the systems and explained it to me so I can know what to do in the future. They’re very clean and tidy and we’re on time every day they were here. They’re so comfortable to be with you feel like you’re with a friend. I would highly recommend them for anyone
Susan Lawrence
Susan Lawrence
23:40 29 Aug 19
Mary Tudor
Mary Tudor
20:29 27 Aug 19
A good job but after the fact, unfortunately, I realized that the condenser was installed on the front of the furnace, hanging into the living space. Both unsightly and needlessly in the way. Should have been installed on the back side.
Richard Slovek
Richard Slovek
17:00 02 Aug 19
The installers were extremely professional, completed their work in a timely manner, were extremely efficient, cleaned up after themselves. I highly recommend MM to all my friends!
Percy Schlimm
Percy Schlimm
15:31 02 Aug 19
MM Comfort Systems is great to work with. Their technicians are thorough, efficient and courteous. Thank you MM Comfort Systems!
Nicholas Lewis
Nicholas Lewis
13:45 02 Aug 19
the father & son install team were great. They were knowledgeable, efficient and very good at what they do. The electrician did a good and quick job with no mess. I would recommend them to everyone.
Carl Ueland
Carl Ueland
13:43 01 Aug 19
Good work, good workmanship. Very please with service.
Peter Su
Peter Su
22:29 26 Jul 19
Install guys were on time and courteous. Worked hard and did a really good job with the entire install. Buttoned everything up nicely. Absolutely would use them again.
Drew Stewart
Drew Stewart
01:17 24 Jul 19
Peter Luangrath
Peter Luangrath
08:06 23 Jul 19
Ryan McGlothern
Ryan McGlothern
20:04 09 Jul 19
Cheng Guang
Cheng Guang
03:40 06 Jul 19
Technician Tom and his crew did an outstanding installation of a new Lennox furnace, AC and mini-split HP. Very skilled, efficient and friendly. I highly recommend MM and the Costco purchase program.
steve harrison
steve harrison
17:28 03 Jul 19
Prompt service in
Andy Anderson
Andy Anderson
19:30 25 Jun 19
They were very professional, and when a problem came up with my new heat pump they worked diligently to fix it - and explained what they were doing very well.
Laura Nelson
Laura Nelson
14:22 25 Jun 19
Stellar work and customer service.
Mary Koehler
Mary Koehler
16:06 14 Jun 19
Loretta Lo
Loretta Lo
21:31 13 Jun 19
Drew and Lamont did a great job! They communicated well throughout each day. They cleaned up after themselves. This is exactly what you want when you have a crew inside your home for multiple day jobs.
Sean Jensen-O'connell
Sean Jensen-O'connell
16:15 08 Jun 19
Rudy Marquez
Rudy Marquez
21:30 05 Jun 19
Based on the excellent job they did for us recently fixing a water heater emergency we have asked them to put us on their regular maintenance program.Service has been on time or early, Devin, our service tech, was courteous, polite, listened and explained things clearly and most importantly, got the job done and the problem resolved. Lily, in scheduling, was empathetic and knew how to pull the strings and juggle techs to get them to your home quickly. Lastly, prices were fair and reasonable in my opinion.Thanks Devin, Lily and MM Comfort Systems!
Peter
Peter
18:45 31 May 19
MM Comfort Systems has been maintaining my original furnace for 18 years. They recently replaced my old furnace and installed a 5 stage A/C unit. Communication with Derrick, the sales representative, was excellent. Installation was completed in one day. The installers did an great job and explained the operations of the new thermostat thoroughly. We are very pleased with the new equipment we selected and the professional service they provided.
Steve M
Steve M
18:45 23 May 19
Kuber Sharma
Kuber Sharma
02:04 14 May 19
The crew came out on time. I was given a call ahead and told an expected arrival time, which was spot on accurate. The crew worked hard for a full day to install our heat pump. Once finished they cleaned up their work throughly. They took the time to explain all the scope, warranty, permits, scheduling inspections and signing of documents. I would recommend highly to anyone to go with MM.
Steven Liang
Steven Liang
01:31 09 May 19
Борис Цурко
Борис Цурко
19:36 07 May 19
The installation team was very professional and polite. They got the job done quickly and left my garage cleaner then when they came.
Kate ARRASMITH
Kate ARRASMITH
20:53 02 May 19
We had a fantastic experience with MM Comfort. We bought a house that still used an oil tank for heat and decided we wanted to convert to a heat pump. MM Comfort not only gave us the best estimate, but they were also incredibly knowledgeable about the different heat pump systems and were kind enough to provide quotes for two options so we could decide what was best for our home and budget. The work was completed quickly, and the crew was professional and willing to answer all our questions. We'll be recommending MM Comfort to any friends who need HVAC services.
Nicole Pomeroy
Nicole Pomeroy
21:03 29 Apr 19
Heather Buchholz
Heather Buchholz
18:02 25 Apr 19
Excellent work well done! Chris and Russ did a wonderful installation work. Everything looks perfectly installed and firmly secured. It is such a clean and beautiful installation work! Thank you so much!
Chang Wang
Chang Wang
15:48 10 Apr 19
Overall , very good experience.Found MM Comfort Systems through Costco and ordered a Mini-Split Heat pump with four indoor units to provide heating and cooling to our home.Installation was excellent. Drew and Lamar from MM were professional and courteous and patiently helped map out unit placement. We brainstormed together about distribution of indoor units and outdoor heat pump to be aesthetically pleasing as well as practical.Sales rep, Derrick, was also very fast to draft a contract with different pricing options. One note of feedback was that the installation team said more pictures of our home would have helped with a faster installation since more could have been pre-planned prior to arrival which caused a slight delay on the first day.Also, there was a delay of 3 weeks between signing of contract and installation, partially due to the fact that I was traveling for one week limiting our install dates. I didn't get a notification (neither call nor email) from the company for the final installation date but had to call directly to confirm the dates.Besides these relatively minor issues, we overall were very pleased with our experience with MM and would recommend them for your home heating/cooling needs.Going through Costco also had the advantage of a 10% Costco rebate on the total price of the install that can be used either for in-store purchases or converted to a cash rebate. Costo offers financing and we were able to secure an 18-month financing plan that was very helpful to spread out the cost.
Steve O'Donnell
Steve O'Donnell
23:07 28 Mar 19
They upgraded my HVAC system to a heat pump. It was a pleasure working with them. Throughout the various decision to be made and options to consider, I felt they were looking for the right solution and not pushing a particular product or giving a one size fits all answer.
Radu Dragan
Radu Dragan
23:21 20 Mar 19
Always friendly, fast sevice & they have kept our furnace working great!
Judy Zantua
Judy Zantua
17:32 06 Mar 19
The serviceman that came this morning was so polite and explained everything to us! We are very happy with MM Comfort Systems from the new heating system to the yearly maintenance!
Donald Jenny
Donald Jenny
20:44 05 Mar 19
Very friendly and approachable staff from sales to installers.
Tim Du Ma
Tim Du Ma
18:51 01 Mar 19
We had a great experience with MM Comfort Systems. We found them through Costco and were very pleased with the whole process. We bought a new furnace, air conditioner and hot water tank. Their quote was competitive, they arrived on time, finished on time cleaned up everything and explained how to use our new systems. (AC) I'm wondering if some of the negative comments are from competitors?(WE ARE VERY HAPPY CUSTOMERS)
Bill Hoover
Bill Hoover
21:56 23 Feb 19
Good sprite, enthusiasm with good communication and planning through the work.Good product matched our expectation so far.
Venlin Chan
Venlin Chan
04:21 09 Feb 19
The technician was very helpful and explained in details what I needed for my cooling and heating systems. He did a great job servicing the systems.
Ali Mahmoodi
Ali Mahmoodi
00:43 26 Jan 19
Susan Typpi
Susan Typpi
20:34 22 Jan 19
Radha Manickam
Radha Manickam
21:52 16 Jan 19
Work was done quickly and neatly.
Rick Wright
Rick Wright
23:18 15 Jan 19
Myke was very pleasure to deal with and represents your company well.Thank you.
Connie Olsen
Connie Olsen
20:25 10 Jan 19
Felipe Dominguez is a very polite, professional furnace specialist representing MM Comfort Systems. He was quick and thorough in his annual check-up of our furnace, and he explained his work. Thank you so much. See you next year.
Susanne Foster
Susanne Foster
17:52 07 Jan 19
Dorothy Ambrozic
Dorothy Ambrozic
18:50 27 Dec 18
Ramji Chandramouli
Ramji Chandramouli
21:02 13 Dec 18
Toy Soldierz
Toy Soldierz
22:19 11 Dec 18
Clean working installation. No hidden charges
Steve Arnold
Steve Arnold
16:32 30 Nov 18
Great service, great dudes.
George Flint
George Flint
22:55 28 Nov 18
Highly professional and communicated throughly through the whole job. We had no ducts orAnything through the whole house other than electric fan built in base heaters.There was a crew of 12-15 for 5 days. Full central heating and cooling as well as a tankless water heater.You wouldn’t even know anyone was there at the endOf each day because they cleaned up and locked it down after they were done. I will use you guys again and will highly recommend your business to my friends and family!
Jonathan Williams
Jonathan Williams
22:36 20 Nov 18
Jack Than
Jack Than
16:19 20 Nov 18
George Saulnier
George Saulnier
02:09 19 Nov 18
Great service! Thank you! 5 stars!
Andrey Kornich
Andrey Kornich
01:35 16 Nov 18
Great price on our furnace. Installation was great! They were on time and got it done quickly! We are very happy!
Cindy Bryant
Cindy Bryant
03:17 09 Nov 18
Ruilin Lu
Ruilin Lu
06:59 03 Nov 18
Great customer service. Would recommend for both installing new heating system and for yearly maintenance.
Peter Barnes
Peter Barnes
19:40 30 Oct 18
MM was the third bid I entertained in this furnace replacement process, and from the second Jason the sales rep walked in, I knew I would be going with them. The 1964-vintage electric panel needed a total upgrade and Jason thoroughly explained what a heat pump system could provide for us, both for heating and cooling in summertime. The whole team arrived when they said they would, and did a marvelous job of installation and clean-up within the estimated time parameters. Wonderful neighbors suggested MM to us, and we are so glad we went with them for the install of this new Carrier system. Winter is coming...
Brian Stinson
Brian Stinson
13:43 25 Oct 18
Cheryl Guilliatt-King
Cheryl Guilliatt-King
13:20 21 Oct 18
It was clear Myke was very careful in his review of my appliance. He adjusted a frame that was vibrating using a long lasting aesthetically pleasing approach. Additionally, Myke suggested the addition of a surge protector to protect my investment which was greatly appreciated.
Heather Montpas
Heather Montpas
18:42 18 Oct 18
Tyler was amazing! He quickly found the source of our furnace issue and fixed it. Also pointed out some other things (ducts, hot water heater, smoke/CO detectors) we need to think about, but no pressure, just helpful recommendations so that we don't end up with an emergency situation. Everything was cleaned up and is working well. He was a pleasure to have in our home, very businesslike and efficient. Highly recommend M&M!
Rob Thomas
Rob Thomas
16:24 18 Oct 18
The service technician (Tyler ) was competent, efficient, informative, thorough, personable, and on time. He is a superlative employee, and I hope you are proud of him.
Richard J Brodsack
Richard J Brodsack
18:51 12 Oct 18
First, they answer their phone, which is the first step to having great customer service. If you don’t talk to your customers then you can’t give them great service. Second they gave me all the info for the visit quickly and got me setup for my service appointment. The technician was friendly and worked very efficiently and quickly. I will 100% call again for my HVAC service needs.
Scott Simpson
Scott Simpson
18:47 05 Sep 18
Service person Torfin Christensen was very professional and gave me some pointers on how tomake our heating system more affective and longlastingIf I ever need service again; He’ll be the person I preferThank you MM Comfort System
David Hart
David Hart
00:22 23 Aug 18
The install was good, some issues came up but they resolved. Price and service and communication were ok. Overall good experience - had the new heater for 10 months now I guess.I had earlier issues that caused some stress, but they took the time and energy to resolve to my satisfaction. All in all i would recommend.
Ed Mitchell
Ed Mitchell
20:41 17 Aug 18
Rodney Cromheecke
Rodney Cromheecke
16:27 04 Aug 18
Very nice people with excellent work! Thanks for bringing me the heating back!
Shengwei Wu
Shengwei Wu
17:19 04 Jun 18
Best place for a/c
john Bourdeau
john Bourdeau
20:40 08 May 18
My furnace went out on a weekend. Technician walked my through how to diagnose the problem over the phone, saving me a expensive weekend house call. They fixed the furnace the next week after ordering a part. Great service!
Richard Mesher
Richard Mesher
20:22 10 Apr 18
Catherine H. Miller
Catherine H. Miller
23:19 02 Apr 18
Elena Meier
Elena Meier
03:17 22 Mar 18
GOOD HVAC CONTRACTOR, CARES ABOUT CUSTOMER
Mark Wilkie
Mark Wilkie
19:07 13 Mar 18
Aaron Williams
Aaron Williams
18:45 13 Mar 18
Raymomd Santiago
Raymomd Santiago
20:21 02 Mar 18
really dedicated install crew, took all the time needed to answer our questions and get the installation done just right. Disappointed however that the salesman had located units where they wouldn't meet operational requirements, and so the install crew had to make a new plan with us
Jeremy Mazner
Jeremy Mazner
05:21 01 Mar 18
I got my heating and cooling system fixed along with resealing of ducts and cleaning of ducts. Very very very good job. Professionals. They did it at very reasonable rates. They were good in conveying what is wrong and gave effective solution with existing system without need to replace existing one. Where as I used another one from costco they came out with a huge quote. MM Comfort systems are very good and professional. I will recommend them.
Pt Mahesh Shastriji
Pt Mahesh Shastriji
17:50 16 Feb 18
They came out and inspection our furnace and our heating system. They found a couple of issues, and repaired them. They also replaced our old furnace. Now our whole house is warm...not just the upstairs. Very professional, neat and tidy.
Michelle Long
Michelle Long
19:05 09 Feb 18
Charlie was friendly, courteous and knowledgeable. He diagnosed the furnace problem quickly and recommended what needed to be fixed.
Pat Bader
Pat Bader
18:28 30 Jan 18
Paridhi Verma
Paridhi Verma
23:20 15 Dec 17
Found these guys via their Costco relationship. Estimate expereience was good, installation itself was great. They were faster than I expected, and very considerate of our home (plenty of drop cloths on the floor, vacuumed carpet, picked up and removed all trash, etc.). They did a nice job making the outside blend. We're enjoying the units so far. I would recommend them.
Liz Wagner
Liz Wagner
21:50 03 Dec 17
Lily Eakin
Lily Eakin
07:21 29 Nov 17
Burke de Briere
Burke de Briere
20:53 18 Oct 17
You Yang
You Yang
20:13 07 Oct 17
Michael Robinson
Michael Robinson
23:46 28 Sep 17
James Fortin
James Fortin
21:59 03 Sep 17
The guys came on time, instal looked and worked great. Thanks for the good communication throughout the process. I never felt out of the loop. I recommend these guys.
Kurt Hester
Kurt Hester
19:59 01 Jun 17
The installers arrived on time and did a thorough and professional job.
Paul Palmer
Paul Palmer
13:23 23 May 17
I met MM Comfort Systems through Costco. Brian, one of their sales consultants, was prompt to schedule an evaluation and deliver our estimate. He is a super nice guy and also a fellow swimmer : ) Steve, the installation tech, didn't mess around. He called to inform me of their arrival time and had the installation completed in less than one day. I've been very satisfied with their entire meet from beginning to end.
jon courter
jon courter
00:27 23 May 17
Great!
Mary Corrigan
Mary Corrigan
03:56 13 May 17
Efficient and friendly service. Looking forward to having a comfortable summer!
William Call
William Call
21:25 01 May 17
Steve and John, the installers were very professional. They did a very neat job with minimal disruption. The whole job went very smoothly and the install was even better than the original bid called for because the inside unit of the heat pump was relocated to a better place than the original bid called for. Both Steve and John worked hard and were innovative throughout the install. I would highly recommend MM Comfort to anyone looking for HVAC work.
Debbie Peterson
Debbie Peterson
19:47 28 Apr 17
Got 9 estimates for new furnace / AC and they were the best deal (thorough Costco). Father /Son pair did all the work. Professional, courteous, answered all my questions and did it all in a timely manner. Highly recommend!
Steve Pratt
Steve Pratt
01:53 14 Apr 17
Phoebe Falk
Phoebe Falk
03:34 09 Apr 17
Scott was the friendliest, most professional, & thorough of all the sales people that gave me bids. He, unlike most of the sales representatives, actually did load calculations based on the house & did not just use the square footage. He took time to help me compare his bid to one I received from another company that was lower priced. He wanted to make sure that I got a good system & explained the differences to for me. Ultimately, we went with a different contractor that was less money (due to a great special & because the other company sold a different brand & that company was also closer to our home). That doesn't at all diminish my recommendation for MM & specifically Scott. The only reason it was not 5 stars that I didn't get to see the quality of the work they would have done.
Roy Chambers- Real Estate Guide
Roy Chambers- Real Estate Guide
02:07 08 Apr 17
Nice work, professional guys, listened to my feedback on routing pipes for vents and accommodated
Tavish Sullivan
Tavish Sullivan
01:13 07 Apr 17
Bill and carbin were extremely professional .They were both gave lot of information for the AC system functionality .Thank you for wonderful service.
Sridhar Paidi
Sridhar Paidi
19:42 04 Apr 17
The guys coming in to do the install were Fantastic! Explained everything and were fast, clean and very professional. Thanks!
Jeremy Williams
Jeremy Williams
23:52 30 Mar 17
MICHAEL MCCANNEL
MICHAEL MCCANNEL
22:58 30 Mar 17
Great Install - Not so good Post Follow UpMM Comfort Systems are truly wonderful to work with on the front end, the install team of guys were just super, timely, and I felt the entire team did amazing work. My sales person Jason was super helpful on the front end educating me on the system to buy. In the end I bought the Lennox system thru the Costco channel.The catch is, operationally they are a bit of a cluster on the backend. The firm has to submit your rebates to the city and Costco and I'm still waiting 2 months later. I'm sure it'll get resolved but!Choose your battle I guess! I'd still highly recommend them.Jack Johnson
Jack Johnson
Jack Johnson
14:40 25 Mar 17
Vaithianadan Ramalingam
Vaithianadan Ramalingam
02:46 22 Mar 17
We have our maintenance done for our furnace and heat pump systems every year. Felipe Dominguez has serviced our system the past couple of years and we really appreciate his expertise and thoroughness. He is very detailed, prompt, and courteous.
Saeki Min
Saeki Min
04:25 19 Mar 17
Sarah Francis
Sarah Francis
23:18 15 Mar 17
Nice courteous contractor on time
Ashutosh Singh
Ashutosh Singh
20:57 09 Mar 17
Just had a new Carrier two-stage variable speed 97% efficiency furnace installed by MM Comfort Systems. It replaced a noisy, HOT, American Standard furnace that only lasted 13 years. Wow what a major difference - especially quiet and a much more uniform level of temperature delivery. The crew called 25 minutes before arriving (on time too) to let me know they were nearby and couldn't have been more pleasant and skilled at their craft. I watched the whole installation, enjoying their playful banter as they worked. Cleanup - imagine that! They cleaned up after themselves!!! I also noticed that their large cube van was extremely neat and tidy too. Job well done for someone not inclined to write many reviews. Even the sales person was especially noteworthy for being zero pressure and well-informed. Thank you Scott.Thank you MM Comfort.
Jonathan Dwight
Jonathan Dwight
16:04 09 Mar 17
The cost of an efficient furnace costs thousands of dollars. And for that price, it'll be prudent to get two or more companies for quotes to replace a unit lest you go with Costco's line of installed products and services. We think a vetted company in their choice list is adequate to consider a meeting (assuming the service is available in our area)MM comfort systems' first visit seemed speculative. The salesperson, Bob Harrison did most of the information sharing.Our meeting involved:-looking at the existing unit-measuring the space for new appliance(s)-recommending unit(s) suitable to our needs-getting a layout of the house-identifying concerns such as sagging and poorly insulated ductwork, unclean vent hood-checking the tonnage-discussing SEER rating, brand, efficiency and-giving us a quote.The 2nd meeting adressed concerns regarding online reviews,consumer feedback, selecting a more efficient unit, more measuring, getting permits and finalizing the orders.These scheduled meetings took 2+ hours each time. Bob Harrison didn't wear the high pressure of salesmanship but he was proud to inform us that his company is the best service provider in our area. The company employs a 'legion' of muscle and talent to replace a furnace; check electrical panel; add a heatpump, a thermostat..all of which requires proper installation (and eventually, regular maintenance).About 5 people showed up within a week to assess a possible location, to replace and install a new furnace, check the electrical panel, add a heat pump and replace the thermostat. The project took 2 days. Quinn and Brian were our main guys. They were punctual and conducted themselves professionally. Their team was quite thorough, knowledgeable, provided a visual when the space seemed tight and more importantly,  respected our privacy.The last hour of the 2nd day is the testing of equipment. They walk you through an install checklist, hand you the permits and added literature you need to read for inspections to be scheduled by you and by their company...electrical first followed by mechanical (gas and ductwork)Your city has building codes you need to follow and note that TIME is of the essence. (7 days being the magic number )Inspection 1 electrical (the company handles the scheduling but you have to go online to check the date of your inspection -you will get an electrical work permit that has your permit number and authorization code to gain access; you can type messages as well)Inspection 2 mechanical (this inspection is scheduled by you through your city's permit coordinator after you are done with the electrical inspection )Finally, registering the new equipment online for updates and information pertaining to the units and additional warranties on qualifying equipment. (Registration within 60 days of installation )Seems overwhelming at first butanytime we have questions, Bob Harrison is a 'help' text message away.From what we've seen, MM is a reputable company who will install units properly and offer a service contract for regular inspections and repairs.We give our perfectionists 5 stars!
S F
S F
05:15 09 Mar 17
Rohit Rai
Rohit Rai
00:10 26 Feb 17
Dana Durham
Dana Durham
23:36 24 Feb 17
Phillipe was wonderful. Did a great job, explained everything he was doing, and was a pleasure to be around.
Meredith Bland
Meredith Bland
05:24 17 Feb 17
From the quote process through scheduling and installation, MM is a professional team and a pleasure to work with!
Paris Waddill
Paris Waddill
21:51 13 Feb 17
Anton Nikolenko
Anton Nikolenko
19:54 11 Feb 17
Had my furnace (purchased from MM) maintenance call today. Michael B. was outstanding... I don't write many reviews, but I felt compelled due to his knowledge, professionalism, friendliness, and willingness to go above and beyond for me and my family. Makes me loyal to MM. Keep up this great level of service.
Jim J.
Jim J.
18:43 04 Jan 17
Courteous people with great communication and interest in doing right by the customer from first contact through installation. Our furnace started acting up three days before Christmas, they came and inspected it and had it replaced three days after Christmas and offered to load us space heaters if the old one didn't make it through.We are repeat customers and will use MM again when furnace needs arise.
Marty McCune
Marty McCune
19:30 28 Dec 16
Great quality service and service team.
Hugo Lam
Hugo Lam
21:28 19 Dec 16
Quinn was very pleasant and knowledgeable and completed the job in a timely manner.Workmanship is excellent.Thank you,Pamela and Jeffrey Campbell
Pamela Campbell
Pamela Campbell
02:16 09 Dec 16
Heater went out on the coldest day of the year. We had figured it was the thermostat, but the tech quickly evaluated the situation and determined that somewhere along the tube that carries the water from the furnace there was probably a frozen section. After some detective work he found the frozen spot, we got a hair dryer going to melt it, and within minutes we were up and running again. Jeff very efficiently repaired the several cuts he had needed to make to locate the source. I was very pleased.
Barb Fitzgerald
Barb Fitzgerald
23:49 08 Dec 16
Tech was very knowledgeable and was able to pin point my issue and resolving in very quick time,he was very pleasant and polite ,thanks Michael Bowden for your help today yo save us from freezing.thanks you are awesome 😀
Juan Castillo
Juan Castillo
19:39 02 Dec 16
We are very grateful to Plamen who saw us through several frustrating days when the furnace did not work properly and it was cold.On the first day out he explained the possible problems and clarified he would try one approach after another.When the first did not work he called us on his own initiative over the weekend to explore a second temporary option which while not a "fix" at least kept us warm.Monday he came and spent two hours covering a range of possible solutions and ultimately came up with an approach that did work.People with technical and interpersonal skills and commitment are very valuable and should be appreciated.Plamen thanks for the expertise and the follow through. We appreciate it very much - Mike and Margaret
Mike Quirk
Mike Quirk
16:04 15 Nov 16
Super friendly staff. They were on time, quick and very helpful.
Nayeli Martínez
Nayeli Martínez
19:49 10 Nov 16
Very pleased with installation, Eli did a great job! Kept us informed on what he was doing, was professional and courteous. Would highly recommend.
Mary Christopher
Mary Christopher
15:40 10 Nov 16
Robert Sikma
Robert Sikma
20:26 29 Oct 16
Fantastic service! I had a new furnace installed today - the team was super helpful, answered all my questions and did a great job ensuring the new system was set up properly. Highly recommend MM Comfort Systems!
Michelle Madden
Michelle Madden
01:26 26 Oct 16
Igor was a fantastic technician who was polite and super informative on all facets of the maintenance. My one idea to improve the experience would be a more accurate description of the timing of the visit,as I was told without explanation,that he was on the way an hour before he arrived .Turns out he was driving from Covington to Seattle!
Sophie Verlaine
Sophie Verlaine
18:44 25 Oct 16
Great Service
Jesus Gerardo De La Cruz
Jesus Gerardo De La Cruz
03:41 23 Oct 16
Bill along with Travin were professional and through in their work. Bill explained the ins and outs of my new HVAC system and I'm very pleased with it's operation.
Dennis Pool
Dennis Pool
00:43 22 Oct 16
Great experience. Tom and Jordan did a great job installing. Very professional, cleaned up work space, explained everything clearly.
Kelly McManus
Kelly McManus
23:34 21 Oct 16
Beth McBeth
Beth McBeth
23:09 21 Oct 16
Igor did a great job. He was pleasant, professional & competent. He was great! It was also so helpful that Lilli called informing me that Igor was on his way.
penelope livingston
penelope livingston
22:36 21 Oct 16
Both Al and Josh did a great job. They were on time and did explain the whole process in a very simple manner. They worked very cleanly and with no disturbance to my daily routine. Work area was very clean and Al had a complete walk through with me including the permit process.
shail u
shail u
15:08 21 Oct 16
Dan Sanderson
Dan Sanderson
19:40 19 Oct 16
Horace Li
Horace Li
03:27 19 Oct 16
Mei Zhang
Mei Zhang
20:13 18 Oct 16
Felipe Dominguez is the most cordial and professional repair technician I have had the pleasure to welcome into our home.
Dave Marcrander
Dave Marcrander
22:45 15 Oct 16
Professional, organized team, excellent work, great review of controls and equipment! Could not have been a better experience!!!
David Minzel
David Minzel
19:45 14 Oct 16
Felipe D does a very good job checking out furnace (and A/C) at the annual routine maintenance call.
Gunter K
Gunter K
17:42 14 Oct 16
Prompt, efficient, and polite. Thank you!
Jessica K. Beaver
Jessica K. Beaver
23:07 12 Oct 16
We have a complicated hydronic heating system that needed some equally complicated repair before we begin using it for the Winter season. My call to schedule service was handled quickly and we had a technician on site in a matter of days. Mike spent considerable time listening to what we had to say regarding our issues with the system and was able to propose solutions to each one. He was professional, extremely knowledgeable, and truly a pleasure to work with. I highly recommend this business, and will continue to use them to help us maintain our heating system.
Judith Challoner
Judith Challoner
14:22 12 Oct 16
William Gaudreault is the Best!
Brittany Rinck
Brittany Rinck
15:14 11 Oct 16
Igor arrived earlier than expected for the annual furnace maintenance appointment and greeted me politely. When he had finished working, he thoroughly explained everything he had done and how well the (very old) furnace was working. Absolutely excellent service.
Kathleen Sullivan
Kathleen Sullivan
18:24 10 Oct 16
Igor was great. He explained everything in detail and made sure the electronic air cleaner was working before he left. He also provided good information on a new product called an air scrubber that we'll definitely think about.
Henry Yamamoto
Henry Yamamoto
17:46 07 Oct 16
Chris Heath
Chris Heath
17:20 06 Oct 16
I appreciate the courteous and professional service I received on my furnace and air conditioning unit. The technician noticed my air conditioning unit was out of freeon and filled it up. He was very friendly and didn't mind my two big dogs!
Jeannie Hale
Jeannie Hale
14:09 06 Oct 16
Richard Shaw
Richard Shaw
23:09 05 Oct 16
Al and Josh were prompt and efficient with my furnace/AC install. They took the time to remedy my thermostat situation (I had purchased a model incompatible with my wiring) and walk me through the setup.
Kyle Cameron
Kyle Cameron
00:47 04 Oct 16
Fast, friendly service For our furnace install.
Carmen Albert
Carmen Albert
20:26 30 Sep 16
E.J. King
E.J. King
21:08 29 Sep 16
Al and Josh were very professional throughout the installation. The system is working great. Jason sold us the system, and we felt at all times that he was being fair and honest with us.
Bernel Goldberg
Bernel Goldberg
01:39 28 Sep 16
The repairmen showed up on time and completed their work in a timely manner. They let me know what they found and told me what I could expect from my furnace going forward.
Susan Hendricks
Susan Hendricks
14:04 27 Sep 16
5 Starts Great Service from the Sales to the Gas Plumber and even the Installation Crew. They took the time to figure out how to make sure the existing Nest Thermostat was working with the Furnace and Heat Pump, Great Customer Service, I'd highly recommend M & M again and again.
Jeremy Reichelt
Jeremy Reichelt
16:36 25 Sep 16
Greg Cox
Greg Cox
14:50 23 Sep 16
The techician was great and did a thorough job. Very satisfied
Aloke Agarwal
Aloke Agarwal
14:15 23 Sep 16
Vladimir Abashyn
Vladimir Abashyn
11:33 23 Sep 16
I have to say my installation last year was a little difficult -- it took much longer than it was supposed to one day, and then the supervisor came back another day to correct something the original team had messed up. However, since that time, it's been a year of smooth sailing. My hybrid system (heat pump + furnace) has worked well and efficiently to keep us comfortable; any contact I've made with the company has been professional and helpful; and the maintenance I got today was very satisfactory, with the technician explaining to me very clearly what he was doing and what I could do to keep my system running well. Despite the rough start, I have to say I'm very happy with MM Comfort Systems!
Teresa Rosenberg
Teresa Rosenberg
20:38 22 Sep 16
Igor was friendly, quick and seemingly thorough. A good experience!
Miranda C
Miranda C
17:57 22 Sep 16
Your technician was prompt, courteous and did a thorough job in checking out our furnace and carefully explained all the options. Overall, it was a very pleasant experience.
Stephen Olson
Stephen Olson
00:58 22 Sep 16
Very courteous and professional. Extremely pleasant tech. See you next year.
Chris Nütt
Chris Nütt
20:40 21 Sep 16
Hekisui Shimizu
Hekisui Shimizu
17:10 21 Sep 16
Charlie was on time, had a second person with him, most likely in a teaching mode. Explained everything, and did a good job in timely manner. Good for another year.
Steven McVicar
Steven McVicar
17:09 21 Sep 16
The MM Comfort crew provided exceptional customer service.The install went quickly without a hitch, they cleaned up thoroughly,something we are not used to with most of the contractors we dealwith AND the cost of replacing an 11 year old furnace, AC unit and hotwater tank was the SAME as we paid 11 years ago for equipment thatwas less efficient. AMAZING! Thanks MM Comfort.
Terry Proctor
Terry Proctor
04:03 16 Sep 16
Y Ackerman
Y Ackerman
00:18 14 Sep 16
Monte Grubb Sr
Monte Grubb Sr
21:45 06 Sep 16
Great service, very thorough!
Stacey Bean
Stacey Bean
23:33 01 Sep 16
I was pleased with the work done by Bill and his helpers. The first day was a big challenge because we were not sure we had the clearances to even install the air conditioning coil in the existing furnace. Much to my relief, we were able to do That. James came out to offer his ideas, which helped. But in the end it was getting the inspector's approval to go with existing clearances, which allowed the installation to go as planned.I liked the quietness of the outdoor compressor unit. The inspector did not like the orientation so we shall see if further work is required. He failed the mechanical inspection for orientation reasons - the company disagrees with him - we'll see how that ultimately gets resolved.The electrical inspection failed, but was easily fixed the next day by the electrician adding a short piece of ground wire to a wire nut in the adjacent outlet. The returning inspector passed that inspection.I have been very happy with the way the house is being cooled. Now I just with I had done this years ago. What an improvement. We get to enjoy living in rooms that previously would just get too hot in the summer sun.
Clifford Olin
Clifford Olin
14:30 29 Aug 16
I was happy with my new furnace installation with MM Comfort Systems. Not only did their crew did a great job in the installation but they were also very thorough with the clean up. I did not have much of a clean up to do myself after they left. Their crew also went thru great details with me on other things that I needed to do, such as permit and inspection.
Jackson Hong
Jackson Hong
20:48 24 Aug 16
Charlie did a great job on my annual tune-up for my AC and Furnance. He is very knowledgeable and thorough. Extremely satisfied with his work.
Roger Kouchi
Roger Kouchi
12:12 24 Aug 16
I called several businesses to get a quote for a new hot water heater. Some wouldn't return my calls, some would come out but never give me a quote. MM came on time, gave me a quote, and then waited six months for me to make up my mind! The new hot water heater has been fabulous, and they even came out a year later to make sure it was still working properly. Just had them maintain my furnace for me, too.
Korrie Bastian
Korrie Bastian
21:30 22 Aug 16
Excellent. 5 star. Your technician, Robert, arrived on time. He was friendly, courteous, and knowledgeable. Turned out the fan motor on the furnace was burned out so he ordered a replacement & came back next day to install it. A less competent tech might have installed the new motor and let it go at that, but he figured out WHY the motor had blown. The impeller was choked with dust which he took outdoors to clean lest dust get in the house. Then he figured out WHY so much dust was in the impeller. The filter had flopped out of position (a poor job of installing the furnace 8 years ago, not by MM Comfort) and needed to be taped in place to perform correctly. He did that & instructed me to do it when changing filters. Everything now works fine & Robert's going the extra mile is appreciated.
Robert Fleagle
Robert Fleagle
18:02 21 Aug 16
Everyone was friendly and knowledgeable. I appreciated that they cleaned everything up when they were done!
Beth Humphrey
Beth Humphrey
20:44 18 Aug 16
No
No
16:19 28 Jul 16
MM was great. They installed an AC/Furnace combo in my home and nailed it. Right on MM. I highly recommend.
Jeff Miller
Jeff Miller
04:38 26 Feb 16
Installers were professional, efficient and friendly. They came on time and finished job ahead of estimated time. I am a very satisfied customer. Thank you for a job well done!
Lee Butler
Lee Butler
21:21 16 Feb 15
Last December MM Comfort Systems was one of several companies that gave me a bid to replace my 25 year old furnace that had completely failed, with the 10% discount that they offered through Costco their bottom line price was every competitive with all the other companies. Being that I didn’t have any heat, in the middle of the winter, they move me to front of their install list and I had my new Natural Gas Lennox heating system install and running in less than 4 days. The new system has worked faultlessly for the pasted 6 months, I also compared some of the gas usages with the old furnace and the new one is defiantly more efficient. I wo