Common ways people accidentally void their HVAC warranties
A new home heating system gives you peace of mind knowing you’re running a highly efficient modern system that’s saving you money on heating and cooling costs. These systems come with warranties that give you the comfort of knowing the manufacturer stands behind its product. Chances are you’ll never need to use that warranty, but if you accidentally void the warranty, you could find yourself spending money on an expensive repair on top of your investment in a new HVAC system. Make sure it doesn’t happen to you by understanding the Do’s and Don’ts of an HVAC warranty.
Do – Buy from an Authorized Dealer and Installer
Many companies will not honor a warranty for a system you purchased on-line or through a dealer not authorized in its network. Although you find a system very cheaply online and an installer willing to do the job for labor only, you should not trust such a product or such an installer. First, you can’t confirm you’re dealing with a genuine product. Second, any installer willing to install without selling you the system too is probably desperate for the job – an indicator that the installer may not provide the best quality work.
Do – Register the Warranty
Be sure you complete the warranty card and send it in as soon as possible after purchasing your system. In many cases, it’s just a matter of going online and submitting an electronic form.
Do – Schedule Annual maintenance Right Away
Your system requires regular maintenance to keep the warranty valid. Schedule your first year’s maintenance as soon as the new system is installed to be certain you don’t miss this vital step.
Don’t – Use Parts Not Approved by the Manufacturer
Most manufacturers require you to use Original Equipment Manufacturer (OEM) parts. They may cost a little more than generic parts, but you could save thousands on a repair that otherwise wouldn’t be covered under warranty.
Do – Document All maintenance
Keep records of your maintenance visits and any service calls, including descriptions of the parts used and service performed. This ensures you can prove you performed required maintenance and used required parts, preserving your warranty.
Don’t – Try to Diagnose or Fix a Problem Yourself
Call an authorized service provider to troubleshoot any problems you’re having. Trying to identify a problem or make mechanical adjustments to the system yourself could void the warranty and harm the system.
Call MM Comfort Systems for an HVAC Installation You Can Trust
MM Comfort Systems takes pride in offering a consultative approach to homeowners in assessing the need to repair or replace home heating, air conditioning, indoor air quality or hot water systems. Your comfort and satisfaction are our top priorities. If you are ever dissatisfied with our products or service, let us know and we WILL make it right. Call us at 425.533.9058, or use or online contact form to set up a free HVAC consultation.
